Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Novotel Suites Rouen Normandie of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. This property is located in a residential area, and guests are asked to refrain from excessive noise. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that a 10-minute ‘Amma Assis’ sessions is held every Thursday from 19:30 to 21:30, subject to availability. Please note that the credit card used to make the reservation will be requested on arrival. Please note that babies and children are included in the maximum room capacity.