Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Santana Hotel & SPA of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Please note that double or twin rooms are allocated according to availability at the time of check-in. Please note that guests should provide their personal information at the time of booking if they wish an invoice with VAT. Please note that half-board includes drinks and the menu that guests can choose must be part of the Daily Suggestions. Please note that the use of a bathing cap in the swimming pool is mandatory. Caps can be purchased at the reception of the property's Health Club. Please note: Towels are available for use in the SPA Circuit during your stay, subject to a deposit of €30.00 per room. This deposit will be returned at the end of the stay upon delivery of the towels in the reception, upon check out. Health Club opening hours: Monday-Sunday: 08:00-20:00. The name on the credit card used for the booking should correspond to the guest staying at the property and the credit card must be provided upon check-in. - 12/24 and 12/31 - restaurant closed; We will only have our themed dinner available. - 25/12 and 01/01 - restaurant closed; We will only have our themed lunch available.