Landhuishotel De Bloemenbeek

Pros +

• Exceptional location, quite natural beauty. The staff is very friendly and ready to help. Would highly recommend dinner in the restaurant.
• Location is perfect, amazing hotel interior and territory is also beautiful. Good option to have rest in a quiet environment and explore the beautiful area. Personnel on the desk was very helpful and friendly.

Cons -

• Soundproofing might use some improvement, my room was just above the restaurant and I could hear someone cleaning over the night.
• Dust on the floor, mold in the refrigerator in our room. in SPA area cold bath was empty and looked dirty during the time of our staying. I was going from the pool area to my room wearing the rob (which is usual when you visit SPA zone, I guess) and realized that I need to call my friend who has the key from the room. I stopped in front of entrance to the breakfast even not stepping into corridor following to the area. The lady serving the breakfast was passing by and suddenly, with not saying even "good morning" appealed to me saying that I can not be here in the rob and I can be dressed like that only in pool area or in my room. When I politely explained that I only stopped to call my friend to get the key, she said "you better stay there as guests are eating" and shown me the corridor to the kitchen with her hands. She was not smiling, looked disrespectful and unfriendly which is absolutely unacceptable in hospitality industry in general and specially in Michelin star hotel. I was honestly shocked. I travel a lot, always stay in good hotels, I know and respect the rules and what I don't need for sure is any lessons from hotel staff on how to behave. The personnel in your hotel definitely needs to be trained better to comply the level you declare.