For high seasons (Easter and End of Year: from December 22 to January 2) a deposit of 50% of the reservation is required. This deposit is not refundable by means of money but applies for another reservation at the hotel. To make the deposit the hotel will be communicating with the client to send the data of bank accounts. Please inform Ciudad Perdida EcoLodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.