Please note, when booking more than 5 rooms, different policies and additional supplements may apply.Please note, pets up to 5 kilos are allowed on request.Please note that the hotel's façade will be undergoing restoration from January 22nd until the end of 2018. The refurbishment work will not interfere in the daily operation of the hotel, and will be conducted during weekdays and business hours.Please note that from February 15th until March 29th the pool will be closed. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform El Avenida Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.