Please note Hotel Playa Vista will assist you coordinating the boat to the property for a surcharge of COP 25000 per person per trip or COP 40000 for the round trip.The boat service is available only from 8:00 to 16:00 due to safety laws. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Fenix Beach Cartagena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.