3 Star Hotel

Residence Inn by Marriott Richmond West End

2121 Dickens Road, Richmond, VA - United States
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Residence Inn by Marriott Richmond West End
1/23

About

Located in Richmond and with Greater Richmond Convention Center reachable within 7.3 miles, Residence Inn by Marriott Richmond West End has a seasonal outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center. This 3-star hotel offers a 24-hour front desk and a business center. The hotel has family rooms. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. Guest rooms will provide guests with a fridge. Guests at Residence Inn by Marriott Richmond West End can enjoy an American breakfast. Virginia Commonwealth University School of the Arts is 5.1 miles from the accommodation, while University Stadium is 5.1 miles from the property. Richmond International Airport is 15 miles away.

Guest Rating

6.7

Pleasant

Based on 207 reviews

Cleanliness

-1.5

Location

5.9

Satisfaction

5.4
Show 113 Verified Reviews

Room Options

1/8

Studio, 1 Queen, Sofa bed

442 sqft • 1 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerCleaning products

Room Details and Photos

1/7

One-Bedroom Penthouse Suite with Sofa Bed

722 sqft • 1 Queen • 1 Queen • 1 Sofabed

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

Residence Inn by Marriott Richmond West End - All Inclusive Reviews Rating

6.7

Pleasant

Based on 207 reviews

Review summary

The hotel offers spacious and clean rooms, equipped with essential amenities, making for a comfortable stay. Guests appreciate the excellent location and large breakfast buffet, along with the helpful staff. While some reviews suggest a need for deeper cleaning in certain areas, overall sentiments highlight a positive experience.

Cleanliness

-1.5

Location

5.9

Satisfaction

5.4
All Reviews
Cleanliness-1.5/10
Location5.9/10
Restaurant10/10
Satisfaction5.4/10
6.0

Kim

•

Posted on: 2-24-2025

Breakfast was fine. Room was clean.

The buildings are old and poorly laid out. Exterior lighting is very poor.

5.0

Kirk

•

Posted on: 1-23-2023

The room was spacious and clean.

The blanket for the bed was paper thin. Had to sleep in my clothes. There was no ice. There was an ice maker, but it was empty.

5.0

Verified

•

Posted on: 1-17-2023

Room was overall clean. Room had appartment studio vibe.

Check-in time was listed as 3:00pm, however room was not ready until 4:55pm. Deadbolt to room door was broke, and staff was unable to repair. Bath towels were not in room at check-in, had to call front desk to get towels. Dirty dishes in cabinet.

10.0

Redonald

•

Posted on: 8-1-2018

The location was great. The room as clean and set up with everything that we needed. Also for my age and with me having arthritis and diabetic neuropathy having the room on the first floor was great. It was also well decorated. .

10.0

John

•

Posted on: 4-18-2013

This hotel has everything good going for it: excellent location, bid rooms/suites with large kitchen, living room, bedroom, and large bathroom, very helpful staff, large delicious breakfast buffet included, quiet. We loved it.

Everything was very fine; we have no negative e reactions at all.

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Kitchen/Kitchenette
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Accessible parking
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Kitchen
Microwave
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Professional cleaning services
Refrigerator
Wheelchair accessible

location

Residence Inn by Marriott Richmond West End

2121 Dickens Road, Richmond, VA

Top Hotel Destinations

$142
per night