3.5-Star Hotel

Sonesta ES Suites New Orleans Convention Center

345 St. Joseph Street, New Orleans, LA - United States
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Sonesta ES Suites New Orleans Convention Center
1/38
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  • Policies
  • Amenities
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$117
per night

3.5-Star Hotel

Sonesta ES Suites New Orleans Convention Center

345 St. Joseph Street, New Orleans, LA - United States
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Top Amenities:

Free BreakfastFree Internet AccessSwimming PoolKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.1

Very Good

Based on 2552 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.5

Hotel Staff

8.6

Overall Quality

8.1

Show 85 Verified Reviews

About

Located in the Arts- Warehouse District district of New Orleans, Sonesta ES Suites New Orleans Convention Center provides a tennis court, a fitness center and barbecue facilities. Around 1640 feet from Morial Convention Center, the property is also close to Bourbon Street. The property offers an outdoor pool and a 24-hour front desk. The units at the hotel are equipped with a seating area and a flat-screen TV. Some rooms are fitted with a kitchen with a dishwasher, a microwave and a fridge. Rooms include a private bathroom with free toiletries and a hair dryer. An American buffet breakfast is available every morning. The accommodations also provides a business center and guests can use the on-site ATM machine at Sonesta ES Suites New Orleans Convention Center Caesars Superdome is 0.9 mi from the hotel. The nearest airport is Louis Armstrong New Orleans International Airport, 12 mi from the property.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. - Sonesta Hotels are now allowing pets. When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $150 for all longer stays. A maximum of 2 dogs per room is allowed.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Swimming Pool
Kitchen/Kitchenette
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Accessibility meeting spaces available
Accessible bathtub available
Accessible entrance to swimming pool
Accessible registration desk available
Accessible rooms through interior corridor available
Accessible rooms with 32-inch wide door opening available
Accessible route to business center
Accessible route to fitness center
Accessible route to guest rooms
Accessible route to the registration desk available
Accessible shower available
Accessible toilet
Accessible vanities available
Closed-caption TV
Facilities for disabled guests available
Family rooms
Fitness center
Flashing door knocker available
Free Breakfast
Free Wi-Fi
Hearing accessible room and/or kit available
Kitchen
Lowered deadbolt on doors available
Lowered electrical outlets available
Lowered night guard on doors available
Lowered view port in doors available
Microwave
Mobility accessibility available
Non-slip grab bar available
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
TTY/TDD compatibility available
Tennis court & equipment
Visual alarms
Wheelchair accessible

Guest Rating

8.1

Very Good

Based on 2552 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.5

Hotel Staff

8.6

Overall Quality

8.1

Pros +

  • The staff was phenomenal!
  • staff, cleanliness, the outside lounge area. Staff was very friendly, and extremely responsive
  • Lots of TVs in the room

Cons -

  • The parking options were not great.
  • hallways and rooms seem pretty dated. everything worked, but time for an upgrade to reflect staff and location.
  • The front didn?t answer the phone when I couldn?t find hotel due to blocked off streets. They never answered the phone. I called four times.

Top Quotes:

"The staff and facilities are awesome. I can not wait to go back."

"This hotel was terrific. The room was very nice and spacious and would be perfect for longterm stays especially."

"Great location for a family, great rate, great amenities and a great room. The breakfast was hot, good and plentiful. "

Business Traveler (188)

Solo Traveler (196)

Traveling as Couple (425)

Family with Young Children (497)

Family with Teens (65)

Senior Traveler (20)

Group Traveler (222)

10
3/31/2025
The staff was phenomenal!
The parking options were not great.
9
3/18/2025
staff, cleanliness, the outside lounge area. Staff was very friendly, and extremely responsive
hallways and rooms seem pretty dated. everything worked, but time for an upgrade to reflect staff and location.
8
3/1/2025
Lots of TVs in the room
The front didn?t answer the phone when I couldn?t find hotel due to blocked off streets. They never answered the phone. I called four times.
10
2/18/2025
Staff
Noise from street

Room Options

1/3

Mobility Accessible One Bedroom Suite Queen Roll-In Shower

420 sqft • 1 Queen

Accessible roomAir conditioningAlarm clockCarpeting

Room Details and Photos

1/6

Two Bedroom Suite Two Queens

905 sqft • 2 Queen

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

1/6

Studio Suite Queen

425 sqft • 1 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

1/5

Two Bedroom Suite with Two Queen Beds

900 sqft • 2 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

1/6

One Bedroom Suite Two Doubles

451 sqft • 2 Double and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

One Bedroom Suite Two Doubles

453 sqft • 2 Double

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

Location

Sonesta ES Suites New Orleans Convention Center

345 St. Joseph Street, New Orleans, LA