Guests must insure that they receive the final hotel confirmation by email prior to arrival. This confirmation includes pertinent condo-hotel access information required prior to arrival. Without it, guests will not have access to their unit as there is no reception on site. Please note that this hotel does not accept American Express as a method of payment. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Condo Le Champlain - 105 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of CAD 500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.