Reception was friendly and the room was large, with a nice balcony and view over part of the city to the distant mountains. The hotel is full of curious nooks, crannies, and design features, with a beautiful pool area.

The room and bathroom were laid out in very strange fashion, as if the hotel had been retrofit into an older building. We were surprised to learn this was an architect-designed hotel given the inconvenient layout of our room. Our sheets were stained and there was soap left in the shower dish from previous guests. There were cobwebs covering the restaurant chandeliers and the food didn't live up to its advertising hype. We noted at check in that we had to leave early and established a time for the next morning, but still there was no one at reception to help us check out. We had to figure out how to unlock the main entrance door and then get the parking lot gate to work so we could get out. We wouldn't judge this place so harshly if it didn't make such overblown claims about itself. Our stay was fine, but the hotel didn't live up to its claims.