4.5 Star Hotel
The Westin Chicago River North
About
Located in the theater and business districts of downtown Chicago, this hotel overlooks the Chicago River and is 6 blocks from Michigan Avenue shopping. It features a restaurant and on-site massage services. A 47-inch flat-screen TV and a mini-bar are standard amenities in every modern room at the Westin Chicago River North. All spacious rooms include a plush seating area, marble bathroom and a coffee maker with Starbucks coffee. Some rooms include a city view. Relax in modern luxury at the 320 Restaurant & Bar. Enjoy authentic Japanese delicacies at Kamehachi, the acclaimed sushi bar conveniently located on our lobby level. The hotel is within 1 mile of popular Chicago attractions, including Navy Pier, Grant Park and Willis Tower. Lincoln Park Zoo is 2.7 miles away. Clark/Lake and Merchandise Mart train stations are within 5 minutes' walk of the hotel. Free access to the state-of-the-art fitness center and business center is provided to all guests of the Westin. Concierge services are offered and include arranging tours and tickets for area attractions.
Guest Rating
Very Good
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Room Options
Luxury Suite, Suite, 2 Double
1163 sqft • 2 Double
Room Details and Photos
Double Room with Two Double Beds - Hearing Accessible
399 sqft • 1 King
Room Details and Photos
Premium, Club level, Guest room
sqft
Room Details and Photos
Executive Club Corner Room
453 sqft • 1 Double
Room Details and Photos
The Westin Chicago River North - All Inclusive Reviews Rating
Very Good
Review summary
The hotel is praised for its spacious, clean, and comfortable rooms with modern amenities and excellent noise and light insulation, making for a restful stay. Guests highlight the friendly, helpful staff and flexible check-in/out times, along with a prime, safe location close to restaurants, nightlife, and attractions. While parking is noted as expensive and the absence of advertised pools disappointing, the overall value, service, and well-maintained facilities receive strong positive reviews.
Facilities
Cleanliness
Comfort
Value
Location
Satisfaction
Clark
•Posted on: 10-16-2024
Nice hotel, easy to get to, had a decent view out the window of the streets
They couldn't get me checked in until 3 pm (4 hours after arriving) and when they did, they didn't give me the room I paid for, and instead gave me a kids roll-in bed so we had to put 3 in the king bed and 1 in the mini bed.
MacKenzie
•Posted on: 5-6-2024
Location was exceptional. Close to metro, great restaurants, and easy to walk to major attractions
Very middle of the road hotel. Poor lighting, blase service, no real added amenities
Shaani
•Posted on: 7-13-2023
Rooms were spaceous and very comfortable. Great location and view of the river. Very helpful and kind staff.
A bit pricey
Shaani
•Posted on: 7-12-2023
Rooms were spaceous and very comfortable. Great location and view of the river. Very helpful and kind staff.
A bit pricey
Aloisio
•Posted on: 10-11-2022
No breakfast was provided. The location is great, safe and very close to restaurants and night life.
Extra charge for wifi. They did nor clean the room every day nor replace coffee, nor water, etc.
Atakan
•Posted on: 2-23-2022
hotel is located center of Chicago. Staff is helpful. Clean and cosy rooms.
You must pay for car parking and wifi connection.
Verified
•Posted on: 3-29-2019
Great hotel at an outstanding price.
Verified
•Posted on: 1-31-2019
The front desk staff, flexible check in and check out times, large standard rooms.
Wish there had been more king beds available.
Charles
•Posted on: 1-2-2019
Great Location, very clean, staff friendly, nice facilities
$30 breakfast, no free coffee in lobby, goofy refridgerator (they are old minibars, not real refridgerators)
Verified
•Posted on: 12-21-2018
Location, the view from the room,cleanliness and friendly staff
Showing 1-10 of 64 reviews
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Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
This property does not accept cash as a form of payment. Destination Fee includes: Enhanced Internet Divvy Pass daily Welcome Gift daily Fitness classes daily Food & Beverage credit daily ($20)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
The Westin Chicago River North
320 North Dearborn Street, Chicago, IL
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