About
Walk into Sheraton Boston Needham Hotel and you’ll immediately feel a sense of comfort. You will be greeted with personal service, people who pay attention to the little things that matter most. Spend your evening in total comfort as you slip into the Sheraton Bed. Experience the best of both worlds with the local charm and the best of Boston, just minutes away. Find a sense of belonging at Sheraton Boston Needham Hotel.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Traditional King Room with Sofa Bed and Roll-In Shower - Mobility/Hearing Accessible
302 sqft • 1 King and 1 Sofabed
Room Details and Photos
Concierge level, Guest room, 2 Double
302 sqft • 1 King
Room Details and Photos
1 Bedroom Suite, 2 Double
603 sqft • 2 Double
Room Details and Photos
Jr Suite with Bkfst for 2, Executive level, Junior Suite, 2 Double, Sofa bed
582 sqft • 2 Double and 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Nice room.
- The staff at check in and check put were wonderful. Fielding phone calls and doing check ins simultaneously and professionally. It was a stressful snowy evening and I think your staff handled it with grace. The bartender was slso very busy with several customers and orders but was pleasant and attentive to all. I was very pleased and will be back again when in need of accommodations.
- bad experience
Cons -
- Too far from elevator. Requested a room near elevator when I reserved, but didn’t get it. Waited two hours for order for room service. Front desk took care of this and we promptly got out order. Food was good and hot.
- Check out alerted me to a back entrance that leads to and from the parking garage. The front entrance is steep amd winding and was a bit sketchy in the snow. Understandable as we were getting hammered with a bad snow storm but I definitely wish I knew about the less steep entrance. Thankfully I have an SUV.
- slow breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food - 35 minutes waiting for eggs and rude and inattentive staff ; bathroom had mold in ceiling and our kid has asthma - not good ! heater did not work and worst thing was the pool - main reason we booked the place for ! pool was unusable as AirCondtioner in pool area was blasting arctic cold air in January winter weather ! we reported the issue and no fix ! never going back ! Oh and they charge huge parking fee (not disclosed in advance ! )
Top Quotes:
"Comfortable, clean, convenient."
"Bed and pillows were awesome."
"Easy to get to. Close to the highway."
Business Traveler (45)
Solo Traveler (72)
Traveling as Couple (99)
Family with Young Children (59)
Family with Teens (4)
Senior Traveler (6)
Group Traveler (11)
Total (427)
Jane
•Posted on: 1-30-2026
Nice room.
Too far from elevator. Requested a room near elevator when I reserved, but didn’t get it. Waited two hours for order for room service. Front desk took care of this and we promptly got out order. Food was good and hot.
Erin
•Posted on: 1-27-2026
The staff at check in and check put were wonderful. Fielding phone calls and doing check ins simultaneously and professionally. It was a stressful snowy evening and I think your staff handled it with grace. The bartender was slso very busy with several customers and orders but was pleasant and attentive to all. I was very pleased and will be back again when in need of accommodations.
Check out alerted me to a back entrance that leads to and from the parking garage. The front entrance is steep amd winding and was a bit sketchy in the snow. Understandable as we were getting hammered with a bad snow storm but I definitely wish I knew about the less steep entrance. Thankfully I have an SUV.
Blagoy
•Posted on: 1-22-2026
bad experience
slow breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food - 35 minutes waiting for eggs and rude and inattentive staff ; bathroom had mold in ceiling and our kid has asthma - not good ! heater did not work and worst thing was the pool - main reason we booked the place for ! pool was unusable as AirCondtioner in pool area was blasting arctic cold air in January winter weather ! we reported the issue and no fix ! never going back ! Oh and they charge huge parking fee (not disclosed in advance ! )
TAMIR
•Posted on: 1-22-2026
Breakfast was fresh and tasty.
location, facilities, room decoration
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by other. You should be reimbursed on checkout via other, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Sheraton Boston Needham Hotel
100 Cabot Street, Needham, MA
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