Please contact the hotel in advance if traveling with pets.Please note parking is subject to availability.Guests arriving outside of the reception's opening hours or at the weekend need to contact the property in advance to arrange check-in. Contact details can be found on the booking confirmation.Please note that weekly cleaning is included. Additional cleaning is available at an extra charge.Should the apartment require extensive cleaning post departure, additional charges may apply.The property may charge a refundable security deposit upon booking. The property will contact the guests directly with details. The deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.Private parties are not allowed on-site.The property requires the card holder and the valid credit card used to make the reservation to be present at check-in. Please note that if the number of guests is higher than the one stated upon booking, the guests may be refused check-in.Guests staying at a Penthouse Suite L (Heinrich Heine and Jan Wellem) can only access the ground floor of the penthouse. The upper floor may be used only upon request and for an additional surcharge. Please inform The Red Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.