Please note, at check-in, guests must provide the credit card used to make the reservation.Please inform Tryp São Paulo Iguatemi Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Reservations can only be guaranteed until 12:00 of the next day, after this time the guest will be charged accordingly to the policy conditions of the reservation and the room availability cannot be guaranteed.Please note that the credit card holder will be required to show a photo ID and the credit card used to book upon check-in. If credit card belongs to a third party, please contact the property for authorization.When booking more than 9 rooms, different conditions of rates, availability and payment forms may apply. The property will contact you after you book to provide instructions.Airport transfer is available at a surcharge and must be scheduled with the property prior to arrival.According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests requesting invoices on behalf of companies need to contact the property in advance. The property will provide you further details.The property will make a pre-authorization of the credit card in guarantee at any time after booking. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Tryp São Paulo Iguatemi Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.