Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The Chianti Restaurant is available only for stays of 3 nights minimum in the All Inclusive plan. Restrictions may apply. The Umami restaurant is only available for stays of a minimum of 5 nights on an all-inclusive basis. Restrictions may apply. One extra child or adult will be charged USD 150 extra per person per night when using existing beds. Up to two children from 0 to 5 years stay free of charge when using existing beds. Some remodeling work will be underway at the Bellavista restaurant. Work will be done on creating a terrace next to pool 1 for the greater comfort of clients. The work will be carried out from Monday to Saturday between 11:00 am. and 06:00 pm. for a period of 3 months starting April 1.