Please note that this property is strictly non-smoking. Guests found to violate this condition will be subject to an additional fee of GBP 100.Due to the style of the building, there are narrow and steep stairs leading to the rooms, which may not be suitable for guests with reduced mobility.Please note that this property does not have a lift. Staff will be available to help with luggage. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Twelve Picardy Place in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.