Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of GBP 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Guests who wish to pay by cash will be required to leave a mandatory additional £100 deposit upon check-in, along with a valid government issued photo ID - such as a photo driving license or passport. Please note that the credit card used to book must be presented on arrival. If you are booking on behalf of someone else please contact the hotel in advance of arrival. Parking is also available at NCP Tannery Car Park at a rate of GBP 6.95 for 24 hours from Monday to Sunday applies. Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the credit card used to book must be presented on arrival. Guests booking an advance purchase rate will receive a secure link from SOT Pay via text or email to make payment and complete the booking.