Hotel Restaurant Crystal

Undercover parking for the motorcycles, comfortable room. Excellent dinner at the restaurant.

Full glass of beer accidentally pored over me when the member of staff was placing it on the table from the tray. The beer was replaced, but I would have expected an apology from the nearby manager and perhaps as a gesture, the beer could have been complementary given clothes and only shoes were soaked.

Small but comfortable rooms.

There was a poor breakfast... it didn't even have the most basic things ( no eggs, no tomatoes...)There wasn't someone to take care about the finished things in the buffet, so we had to to search someone to give us natural water, because it was finished.... also the apple juice was finished... the paper napkins were finished...Clogged toilet. Broken liquid soap container.

locationcleanness staff

Close to train stayion

Breakfast was bad. Too basic for the price.

Very good breakfast and enough parking space. The staff were very helpful and respectful.

We stayed for one night in the suite and liked it a lot. The furniture is comfy, the mattress is very good, the wardrobe is huge, and the suite has everything needed for a short stay. We enjoyed the balcony in the evening.

The bathroom is very new, spotless, and in general superb with one minus: almost total lack of hooks for towels. For two people, there should be at least 4 hooks, but we only could hang 2 towels. But it was a minor problem.

Breakfast was fine, staff was very friendly. Easy to find.The restaurant was ok end fairly priced

Carpet on the floorDamaged bathroom

The clean rooms and the shower

Did't see any receptionist or other staf during our stay

Nice location for me . Hotel is good. Food quality good. They generously allowed me to check out as late as 2 PM which was very helpful.

Good

We did not really appreciate to enter a freezing cold room at 10pm... It seems the staff forgot to turn the heaters on, and we had negative temperatures this day. We were able to get in touch with a night clerk pretty quickly, the problem was solved quickly as well. (The heater could not be turned on by us directly).

Breakfast was really good, the room was nice - nothing fancy or very large, but nice. Staff was welcoming at check-in, even to a couple of English-speakers who can only manage a few simple phrases in French. This was a nice place to stay outside of Strasbourg, then use the park & ride to visit Strasbourg without driving into the city center and fighting parking.

There was not any parking available when we arrived and had to park nearby in public parking. It worked fine, and there was open space in the hotel lot, but a bus had blocked access to about 25 spots. Also, the hotel bar was closed the night we arrived (Friday night). It would have been nice to have been able to get a glass of wine and relax in the bar for the evening.

Perfect stay. The staff was very friendly, the hotel was very warm and cozy. Less than 3 minutes walk from the ter station.

There was a problem with overbooking, but thanks to the staff's responsiveness, the problem was resolved satisfactory. The staffs are reliable and flexible.

There was a large group of people in the hotel when we stayed, so everything took a long time. But it was a high season so can't complain.

The staff was super friendly, helped with questions always, really professional, the room was big, the bathroom too and super clean, the carpet looked a little older but it was clean,. All in all i would go there again

For the price its nothing to complain

Friendly and helpful staff. The placewas super clean and tidy. They also have a little fenced off area if you have a dog to run around. The quadruple size room was plenty large enough for 2 adults and two children. Train station is five minutes walk. Then about 17 mins to Strasbourg and about 40 mins to Colmar.

The breakfast was a bit overpriced. Also a fee for dogs each day, each dog.

Hansgrohe shower

A surprisingly high quality stay in a small French village

Superb

Very good

Very good