The property is not staffed before 15:00. Free luggage storage is available from 15:00.Guests arriving after check-in hours (22:00) must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.The hostel has a curfew at 00:00.Please note that guests using public transport are advised to get off at Otaru Station, not Minami-Otaru Station. The way from Otaru Station has better road conditions, there are no slopes, and guests will be passing through an arcade, which provides shelter from the snow.This hostel has a dog and a cat.The entire hostel is non-smoking. Please inform The Otarunai Backpacker's Hostel Morinoki in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.