Please note that the full amount of the reservation is due before arrival. The property will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you.Please note the complimentary breakfast is a continental breakfast. A cooked breakfast is available for an additional charge.Check in times are strictly 14:00-21:00.Arrivals will not be accepted outside of these times without prior arrangement.If you expect to arrive outside reception opening hours, please inform the property 24 hours in advance, using the contact details found on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Heritage Bendigo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.