Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.Guests are asked to send a copy of photographic ID of each guest before arrival. You can send this using the contact details provided in your confirmation.Should you require self check-in, the security deposit will automatically be performed on the day of arrival against the card used to book. No cash is accepted for the security deposit. Please inform Town or Country - The Greenwich in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of GBP 300 is required. This is charged 1 day before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.