Please note that a 3.5% surcharge applies for payments made with credit card.Please note that reception hours are as follows:Monday-Friday 7:30 until 20:00.Saturday 8:00 until 20:00Sunday 8:00 until 16:00Hours vary for public holidays.If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Lady Bay Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.