Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance of their estimate time of arrival. Contact details can be found on the booking confirmation. Please note that this hotel has a strict 'No Smoking Policy' in the rooms. Any violation of this policy will result in an additional cleaning fee. Please inform the property when booking, whether you require a ground floor room/suite.