Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Some activities have a surcharge. Please contact the property for further information. Credit cards will only be accepted if owned by guest. Please note that optional ecological and medical insurance coverage taxes are available for a surcharge. The hotel requests to be informed, in advance, of the names of all guests staying in a room, in order to speed up the check-in process. Also requested is that guests inform in advance how many children will be staying in the room. For cash payments property only accepts national coin (R$). ALA SOL: For reservations starting 07 nights, the guest receives a courtesy of 2 thematic dinners and 2 leisure activities at Quermesse da Vila per person (except Vila Haunted). When booking more than 5 rooms, different policies and supplements may apply. The name on the credit card used for the booking should correspond to the guest staying at the property.