2 Star Hotel

Super 8 by Wyndham Knoxville Downtown Area

341 Merchants Drive, Knoxville, TN - United States
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Super 8 by Wyndham Knoxville Downtown Area
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About

Super 8 By Wyndham Knoxville Downtown Area offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel.Traveling with minimal luggage is achievable at Super 8 By Wyndham Knoxville Downtown Area due to the hotel's laundry service ensuring your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones. Each accommodation at Super 8 By Wyndham Knoxville Downtown Area is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal.Super 8 By Wyndham Knoxville Downtown Area offers a hair dryer and toiletries in the restrooms of specific accommodations. Begin your holiday on a high note. At Super 8 By Wyndham Knoxville Downtown Area, your mornings are greeted with a delightful, free breakfast.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.

Guest Rating

5.2

Based on 486 reviews

Cleanliness

2.9

Value

5.2

Location

6.8

Satisfaction

6
Show 347 Verified Reviews

Room Options

2 Double Beds Smoking

sqft • 2 Double

Air conditioningBath or ShowerBlackout curtainsCoffee/tea machine

Room Details and Photos

2 Queen Beds Smoking

sqft • 2 Queen

Air conditioningBath or ShowerBlackout curtainsCoffee/tea machine

Room Details and Photos

1 King Bed Non-Smoking

sqft • 1 King

Air conditioningBath or ShowerBlackout curtainsCoffee/tea machine

Room Details and Photos

1 Double Bed Accessible Room Non-Smoking

sqft • 1 Double

Accessible roomAir conditioningBath or ShowerBlackout curtains

Room Details and Photos

Super 8 by Wyndham Knoxville Downtown Area - All Inclusive Reviews Rating

5.2

Based on 486 reviews

Review summary

The hotel reviews reflect a mixed experience, with several guests highlighting the great location and convenient amenities, making it a favorable choice for those seeking accessibility. However, many reviews point out significant cleanliness issues and unhelpful staff interactions that detract from the overall experience. While some appreciate the fair pricing relative to nearby hotels, the overall condition of the hotel and service quality seem to warrant improvements.

Cleanliness

2.9

Value

5.2

Location

6.8

Satisfaction

6
All Reviews
Staff5.1/10
Cleanliness2.9/10
Value5.2/10
Location6.8/10
Parking4.4/10
Nearby4.2/10
Satisfaction6/10
7.0

Ken

Posted on: 3-21-2024

Friendly and helpful staff.

No TV guide.

6.0

Ross

Posted on: 3-12-2024

Was cheapest around, but still overpriced for the condition of the hotel.

Should not be allowed to be called ,"downtown area" as it is 5+ miles from downtown. Comforter had multiple cigarette burn holes. Sheets had orange stains. Cleanliness and upkeep are not a priority here. I would not have young kids here.

10.0

Annie

Posted on: 2-7-2024

The hotel is located in a great location to have easy access to the downtown area. The staff was friendly and helpful. My overall experience was pleasant. I will definitely visit the hotel again.

I don't have any complaints.

10.0

Lori

Posted on: 10-20-2023

Location is great. Plenty of locations to choose from to eat. Close to shopping areas too

The only thing that was disappointing was not having breakfast. There was cereal and small danishes. No bread or bagles which would have been great for a lite breakfast

9.0

Lori

Posted on: 10-28-2021

Location was great. Reasonable rates and very friendly. Hotel was very clean... definitely will stay here again

8.0

Mrjlwashington

Posted on: 10-27-2021

We stay there frequently. Pre-Covid the breakfast was not so great. During COVID-19 there's no breakfast at all. The hotel is a bit run down, but decent.

The staff is ALWAYS friendly and accommodating whenever they can be. The water is hot, the water pressure is good, the rooms have microwaves, and the price is undeniably right.

10.0

Taylor

Posted on: 10-20-2021

It was clean and a great location.

Nothing

3.0

Keith

Posted on: 9-20-2021

The location was great!

We arrived later than expected due to my wife not being able to leave early as planned, she in the medical field. When we arrived, I went to check in. The receptionist was not friendly. Seemed frustrated that she had to help me. There was two panels of glass with a slot at the bottom of each, but she insisted on sliding my card and receipt between the panels and thought it was funny! I asked what time breakfast was served and where because it was a small lobby. She quickly informed me they don’t serve breakfast, only coffee as she slides a paper to me that said breakfast starts at 6:30 to 9 a.m. We go to our room and there is no coffee maker or hair dryer as stated in the amenities. The floor was dirty and there were stains on the bedspreads! My wife and I go to inform the receptionist and possibly request a different room! There was another guest telling her their air conditioning didn’t work! She was told to just open a window and make sure their dog didn’t jump out! We then told her about our room and asked if they had another and was told oh well and they were booked and had nothing available! Because it was 10 p.m. by this point we stayed and slept in our clothes after stripping the bedspreads and checking the other sheets as best we could! The next morning we found we only had two towels and wash clothes even though there were 4 of us! I went to the front desk to ask for towels and was told we could only get more when I brought the dirty ones even after telling them we had four people needing to shower! I lost money for the second night because we found another room elsewhere for the next night! Wish I had taken pictures as I had planned!

5.0

Brooke

Posted on: 8-9-2021

Great location

The bathroom and bedding were very dirty

6.0

King

Posted on: 7-21-2021

The room was clean.

The room was dark and small. The toilet was wobbly.

Showing 1-10 of 24 reviews

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesKitchen/KitchenetteRestaurantHandicapped Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 02:00 PM

Check-out:

Before 11:00 AM

Important Info:

The property only allows service dogs into the premise.Kindly contact the property directly for more information.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Kitchen/Kitchenette
Restaurant
Handicapped Rooms/Facilities
Family Friendly

Amenities & Services

Accessible rooms through interior corridor available
Daily disinfection
Facilities for disabled guests available
Family rooms
Free Breakfast
Free Wi-Fi
Free parking
Kitchen
Refrigerator
Restaurant(s)
Wheelchair accessible

location

Super 8 by Wyndham Knoxville Downtown Area

341 Merchants Drive, Knoxville, TN

Top Hotel Destinations

$60
per night