Please note that your credit card will be debited in the event of:- Damages to the property- Smoking on the property- The kitchen not being clean upon departure.Please note that the car park has a height limit of 1,90 metres.Please note that the name on the credit card and photo identification must match the name on the booking reservation. If this is not the case, the hotel reserves the right to refuse accommodation.Daily housekeeping service is included for stays of 1 to 4 nights. A weekly housekeeping service is included for stays of 8 nights or more and includes a change of bed linen and towels. For stays of 5 to 7 nights, a cleaning service can be provided upon request and at an extra cost.For reservations of 7 rooms or more, special conditions apply. Please contact the property for further details. Contact details can be found on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Appart'Hotel Odalys Bioparc in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 400 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.