Please note the reception hours are as follows:Sunday-Thursday: 6:30 to 22:00Friday-Saturday: 6:30 to 00:00Please note after hours check-in is located at the Ground Floor reception.Please note that guests are required to present a valid photo ID and credit card upon check-in.Please note that there is a 0.9% charge when you pay with a credit card.Wyndham Surfers Paradise will charge the first night's accommodation of your reservation to your credit card as a security deposit at the time of booking.Please note that this property requires a refundable AUD 100 credit card pre-authorisation or AUD 250 cash deposit upon check in to cover any incidental charges.Please note that the hotel is unable to process refunds via credit card. Refunds can only be made via cheque or bank transfer. A 3% administrative charge applies to all refunds. International bank or cheque fees are non-refundable.Special terms, conditions and visiting hours apply for school graduates ('schoolies') bookings. Please contact the hotel for more details, using the contact details found on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Wyndham Surfers Paradise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of AUD 100 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.