Please inform Elegant Lodge & Conference Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A surcharge of 300 ZAR applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property. A Smoking fine of 500 ZAR applies to all guests for smoking or vaping in our rooms. We do have a NO smoking and vaping policy in our rooms. There is space provided on the property outside for smoking and vaping. No refunds will be paid out directly from the Establishment , to any overseas accounts. We cannot create beneficiaries for overseas accounts. We do not have the authority to do so.