2.5 Star Hotel
Hampton Inn By Hilton And Suites Charleston/West Ashley
About
This hotel is one mile from Citadel Mall and 7 miles from downtown Charleston, South Carolina. It features an outdoor pool and spacious rooms with free Wi-Fi. A buffet breakfast is served each morning at the Hampton Inn and Suites Charleston-West Ashley. Snacks and beverages can be purchased 24/7 at the Suite Shop. Free access to the gym and business center is provided to all guests of the Charleston Hampton Inn. Laundry facilities and free on-site parking are also available. A cable TV and coffee maker are standard in every room. All rooms are decorated with white linens and carpeted floors and include a work desk. Shadowmass Golf Course and Charleston International Airport are both a 13-minute drive from the hotel.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
1 KING BED STUDY WITH SOFABED
356 sqft • 1 King and 1 Sofabed
Room Details and Photos
2 Queen Mobility Accessible Roll in Shower
356 sqft • 2 Queen
Room Details and Photos
King Room - Disability Access
302 sqft • 1 Queen
Room Details and Photos
Queen Room - Disability Access
302 sqft • 2 Double
Room Details and Photos
1 KING MOBILITY ACCESSIBLE ROLL IN SHOWER
356 sqft • 1 King
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Staff was very accommodating and friendly
- Staff was excellent.
- The staff was friendly and helpful. The bed was very comfortable
Cons -
- No
- The hotel room the moment I walked in smelled like mildew. There were two beds in the room and I had to essentially find the cleanest one to sleep in. One mattress had red stains on it and the other one had a previous occupants hair shedding on it.
- The toilet was low. I know it is considered standard height but comfort or chair height would be much more comfortable and safe. A step stool can be used for a small child. Elderly/ disabled could get stuck.
Business Traveler (60)
Solo Traveler (77)
Traveling as Couple (316)
Family with Young Children (277)
Family with Teens (1)
Senior Traveler (3)
Group Traveler (47)
Total (548)
Mary
•Posted on: 12-27-2025
Staff was very accommodating and friendly
No
Andrew
•Posted on: 12-4-2025
Staff was excellent.
Monica
•Posted on: 9-29-2025
The hotel room the moment I walked in smelled like mildew. There were two beds in the room and I had to essentially find the cleanest one to sleep in. One mattress had red stains on it and the other one had a previous occupants hair shedding on it.
Holly
•Posted on: 8-13-2025
The staff was friendly and helpful. The bed was very comfortable
The toilet was low. I know it is considered standard height but comfort or chair height would be much more comfortable and safe. A step stool can be used for a small child. Elderly/ disabled could get stuck.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Hampton Inn By Hilton And Suites Charleston/West Ashley
678 Citadel Haven Drive, Charleston, SC
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