Please inform Hotel Lyon Sud, Pierre Benite, St Genis Laval of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Guests under the age of 18 can only check in with a parent or official guardian. The reception is open at the following times: Monday to Thursday: 07:00 to 20:00. Friday: 07:00 to 19:00. Satuday, Sunday and holidays : 08:00 to 20:00. If the reception is closed during your stay, please call the hotel to check in or check out. Please note that the name on the credit card used at the time of payment must match the name of the guest staying at the hotel. Please note that selected rooms can accommodate an extra bed. This request is subject to availability and must be agreed with the hotel directly. Please contact the property for further information. Please note that the only pets permitted at the property are dogs.