Km 2.5 Zona Arqueologica De Palenque, Carretera A Las Ruinas, Palenque, MexicoSee Map
Piedra de Agua Palenque
Free Internet Access
Pets Allowed
Next to a river in the jungle, Piedra de Agua Palenque is 1.9 mi from Palenque Archaeological Site. The property has 24-hour reception and offers an outdoor pool and hot tub, free Wi-Fi and free parking. All rooms have a terrace and the suites feature pool views. Each room comes with a fan, seating area and wardrobe. The private bathroom comes with free toiletries. Breakfast is available at Piedra de Agua Palenque and there is a bar. Restaurants can be found 0.6 mi away, offering Mexican and international cuisine, such as Italian. An airport shuttle service is available for an extra charge. Yaxchilan Archaeological Site and Agua Azul Waterfalls are around an hour’s drive away.
Guest Score and Reviews for Piedra de Agua Palenque
8.3
Very Good
Staff
8.9
Cleanliness
8.2
Location
8.4
Based on 165 reviews | All reviews are from verified hotel guests
MapKm 2.5 Zona Arqueologica De Palenque, Carretera A Las Ruinas, Palenque, Chiapas, Mexico, 29960
Piedra de Agua PalenqueKm 2.5 Zona Arqueologica De Palenque, Carretera A Las Ruinas, Palenque, Chiapas, Mexico, 29960
Map
Piedra de Agua Palenque
Next to a river in the jungle, Piedra de Agua Palenque is 1.9 mi from Palenque Archaeological Site. The property has 24-hour reception and offers an outdoor pool and hot tub, free Wi-Fi and free parking. All rooms have a terrace and the suites feature pool views. Each room comes with a fan, seating area and wardrobe. The private bathroom comes with free toiletries. Breakfast is available at Piedra de Agua Palenque and there is a bar. Restaurants can be found 0.6 mi away, offering Mexican and international cuisine, such as Italian. An airport shuttle service is available for an extra charge. Yaxchilan Archaeological Site and Agua Azul Waterfalls are around an hour’s drive away.
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Piedra de Agua Palenque in Mexico
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Hotel Location
Km 2.5 Zona Arqueologica De Palenque, Carretera A Las Ruinas
Palenque, Chiapas
29960, Mexico
Hotel Amenities
Sun deck
Process in place to check health of guests
All plates, cutlery, glasses and other tableware have been sanitized
Food delivery
Snack bar
Pets allowed (charges may apply)
Hand sanitizer in guest accommodation and key areas
Fire extinguishers
Takeout dining services available
Cashless payment available
Designated smoking area
Bar
Hiking
Laundry services
Safety deposit box
First aid kit available
Massage services
Shuttle service (charges may apply)
Hair/beauty salon
Wine/champagne
Protective screen or physical barriers in appropriate areas
Key access
Garden
Linens, towels and laundry washed in accordance with local authority guidelines
Packed lunches
Access to health care professionals
Physical/social distancing guidelines
Daily housekeeping
Contactless check-in/out
Tour services
Sun loungers or beach chairs
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities
Luggage storage & lockers
Invoices
Air conditioning
24-hour front desk
24-hour security
Room service
Fruits
On-site parking
Balcony/terrace
Express check-in/check-out
Outdoor furniture
Room service available
Private check-in/check-out
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hotel Policies
Check in
3:00 PM
Check out
12:00 PM
Important Information
Please inform Piedra de Agua Palenque of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
Guest Score and Reviews for Piedra de Agua Palenque
Read reviews by verified guests for Piedra de Agua Palenque in Palenque.
8.3
Very Good
Staff
8.9
Cleanliness
8.2
Location
8.4
Based on 165 reviews | All reviews are from verified hotel guests
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5
Popa
Traveling as a Couple
1/8/2024
Not worth paying that much for what they offer, feels like an abandoned place.
The location is great.
No value for the money, rooms are not really maintained and jacuzzi doesn’t even work, besides the fact that it looks very dirty so wouldn’t actually use it either way.
For the stars they claimed and the price paid it’s really not worth it. The rooms are also not well sealed or checked as we woke up with a tarantula on the wall next to our bed, which of course can happen given that you’re in the jungle, but gives away the poor maintaining of their rooms.
Verified review from acustomer
10
Anna
Traveling as a Family with Young Children
1/6/2024
Jungle oasis in Tulum
Exceptional location with jungle vibes and comfort. Super friendly staff.
Nothing. Second time here already and would come back!
Verified review from acustomer
5
Eleanor
Traveling as a Couple
1/4/2024
Nice looking from afar but needs more care.
The rooms are decorated well, the setting of the hotel is beautiful. Staff were helpful.
We booked because of the pool but unfortunately it was really dirty and unloved - the pool filter was turned off too. It was really disappointing. The property isn’t set very far off the busy road, so even though you have a feeling of being in the jungle, you can hear traffic. The rooms felt a little damp.