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The Royal Haciendas Resort Hotel Riviera Maya

Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, Riviera Maya, Mexico

The Royal Haciendas Resort & Spa All Inclusive

Guest Score and Reviews

Very Good
Based on 7 reviews | All reviews are from verified hotel guests

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    The Royal Haciendas Resort Hotel Riviera Maya

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    The Royal Haciendas Resort Hotel Riviera Maya in Mexico

    Hotel Location

    Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70
    Riviera Maya, Quintana Roo
    77710, Mexico

    Hotel Amenities

    Family Rooms
    Outdoor Pool
    Sun Terrace/Deck
    WiFi Available in All Areas
    24-hour Front Desk
    Facilities for Disabled Guests
    Baggage Storage
    Air Conditioning
    Non-smoking Rooms
    Swimming Pool
    Golf course (within 3 km)
    Souvenir/Gift Shop
    Tour Desk
    Shops/Stores (on Site)
    Room Service
    Outdoor Pool (All Year)
    Bikes Available (Free)
    Concierge Service
    Entertainment Staff
    Hair/ Beauty Salon/Barber
    Car Rental
    Snack Bar
    Currency Exchange
    Atm/Cash Machine on Site
    Tennis court
    Babysitting/Child Services
    Children's playground
    Restaurant with Dining Menu
    Fitness Center
    Private Beach Area
    Restaurant (Buffet)
    Water sport facilities (on site)
    Turkish Bath/Steam Bath

    Hotel Policies

    Important Information

    Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.Your reservation charge will appear on your credit card statement under the name of: ROYALRES or Royal Reservation. Please contact the property with any questions regarding the charge for this reservation.The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.Early departure policy: No refunds will be given for any cancellation or modification made after check-in.Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.All-Inclusive features:- Included in the rate:o Accommodation, activities, dining, beverages, snacks, soft drinks and selected alcoholic beverages, 24-hour room service. Daily Maid Service provided.o Access to kid's club (4-12 years), gym, access to the Fitness Center, taxes, tips and more.o Free High Speed Wi-Fi.- Not included in the All-inclusive rate:o Premium food and beverages, food to-go and pizza delivery, spa and beauty treatments, tours, car rental, shopping, airport transportation, arts and crafts workshops and guest laundry.