Reception opening hours are 8:30 until 17:00. Check in in is from 14:00 until 17:00. Guests arriving outside reception opening hours must inform the hotel in advance. Contact details can be found on the booking confirmation. Please note that guests are required to contact the hotel during reception opening hours only.Use of the fold-away single bed, located in the cupboard, incurs an extra cost even when only 2 guests are occupying the room.Please note that water views are not guaranteed. Deluxe rooms are located upstairs and alongside the pool.Please note that there is a fee for splitting bedding into twin options.Please note the villa are pet friendly, but the studios are not pet friendly. Please inform Boat Harbour Studio Apartments and Villas in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.