Hotel Burg Wanzleben

Beautiful place. Good room and nice breakfast. Nice and quiet location

The staff did not speak proper English

Nice, spacious, clean room. Unique location. A little off the beaten path.

Charging for parking seams unreasonable. Reception closes at 3pm and you have to hunt for the keys.

Interesting architecture. Friendly staff. Large room. Great breakfast. There was no elevator to our room, but the staff helped us with our bags.

Pillows were too soft.

Interesting architecture. Friendly staff. Large room. Great breakfast. There was no elevator to our room, but the staff helped us with our bags.

Pillows were too soft.

Very nice location and rooms.

The temperature in the room was very high, the lights from outside very bright and transparent curtains

Location

The person is not friendly. Room was in need of replacement, bed sank. Everywhere limescale bathroom

Location was fantastic, breakfast was first class.

The welcome was not very warm.

High quality hotel in a castle. Large room. Good choice at breakfast.

My fault for not checking the invoice properly, but I was charged €18.50 for breakfast rather than €12 as advertised on the Booking website. To add insult to injury, I was shoved into a second dining room - long walks to/from buffet area - so non-residents could have the better tables.

High quality hotel in a castle. Large room. Good choice at breakfast.

My fault for not checking the invoice properly, but I was charged €18.50 for breakfast rather than €12 as advertised on the Booking website. To add insult to injury, I was shoved into a second dining room - long walks to/from buffet area - so non-residents could have the better tables.

Clean and very spacious rooms. Good breakfast

Customer service very low. Most of the stuff does not speak english.

Compound looks beautiful, great spot if your room is also on the compound of the castle..

My god where to start with this place...On the pictures (and that is what most people judge a location and room booking on) you look at an iddilic ancient spot, thinking you book a room exactly at this location. On our arrival we felt at the desk that the owners might have overbooked the rooms via booking.com... Check in wasn't smooth and felt chaotic and not so hospitable. Eventually some manager came and didn't even greet us, she booked us in and we were then again taken by someone else outside of the compound?? Crossed a busy street, walked 5 minutes and went into an urban area to de guided to a totally different apartment complex. (their argument was that we should have seen or read it properly). On booking.com it looks as if you book a room on the compound at the castle, in fact it was an apartment complex in between of social rental housing.. When overbook this could be their escape solution.. We were quite disappointed, they were very aware of this trick happening more often, images are misleading and they play a very ignorant role at the desk when you say something bout this. We felt it was a swindle. The apartment complex is proper, clean and ok.. but if you have no facilities around.. why not bring in a minibar? a water boiler?? there is nothing. Not even a seat back on the private terrace (which is not even finished, piles of tiles and bricks everywhere).. How idillic.. We payed the same amount of money for this spot..We had a diner, for this we needed to walk to the castle resto site, diner was good value for the buck but fairly overpriced, staff was a nightmare, a Thai woman didn't even speak English or German.. None. She lived here for 3 year she said.. To top up our experience... my girlfriend was still eating, we were the only people btw.. and a waitress took away her plate while still eating (EAST GERMAN gründlichkeit ????).. the staff has had absolutely no training whatsoever on basic rules of horeca...

Breakfast we die not order but we could do at early morning and was no problem. Also breakfast was great loads of choice

Watercooker with coffee on the rooms

Breakfast we die not order but we could do at early morning and was no problem. Also breakfast was great loads of choice

Watercooker with coffee on the rooms

Beautiful and well renovated old house. Nice terrace and beautiful outdoors. Private parking. Spacious room

Air conditioning was not working

We book it because it was Nice ‘ it was Nice …. But thé réception was closedAnd we have not sleep there

They are not ok . They accept Booking.com ´ we received aCode but there wasNo code . We never sleep in hotel because réception was closed . This is not ok .

We book it because it was Nice ‘ it was Nice …. But thé réception was closedAnd we have not sleep there

They are not ok . They accept Booking.com ´ we received aCode but there wasNo code . We never sleep in hotel because réception was closed . This is not ok .

Spacious and clean rooms, friendly staff and good food!

You can spend the night once, but no more

Our reservation could not be found for a very long time. Then, when they found it, they settled us in a completely different place, 200 meters from the hotel, and this was clearly different from the photo. The staff barely spoke English and didn't even help to find our room.

You can spend the night...

Our reservation could not be found for a very long time. Then, when they found it, they settled us in a completely different place, 200 meters from the hotel, and this was clearly different from the photo. The staff barely spoke English and didn't even help to find our room.

The breakfast, the staff, the location were all excellent. We travelled with our dog and the dog was very welcome. The Volkspark, actually the back yard of the hotel, was a perfect place to walk the dog. The room was spacious, internet was ok and the room was very quiet.

this is a personal thing. The beds were too hard for our liking. Some people like a firm bed, we do not. Also the extra cost for having the dog in our room was a bit high in comparison with other hotels that we visited.