Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please note that smoking rooms are available upon request.Please note that guest arriving outside of normal check-in hours must contact the hotel directly at least 2 hours prior to arrival to make arrangements. Contact details can be found in the booking confirmation. Please inform Beach-side condos at Turtle Beach Towers in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.