Office hours are 07:30 to 23:00 daily. Check-in begins at 15:00 and no early check-ins will be allowed. If you plan on checking-in after 23:00 you must call before the office closes to check-in over the phone and obtain a lock box code. Failure to do so will result in a late check in fee.Pets are not allowed at this property. If pets are found in the guest room, an additional cleaning fee will be charged to the credit card.Please note: On the day of arrival your credit card will be charged for the entire stay. If the credit card on file declines, your reservation will be cancelled and your room will be released back to the internet for re-booking.The Lone Oak Lodge prohibits smoking inside all rooms. If smoking occurs, a cleaning fee will be charged to the credit card on file. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Lone Oak Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.