Please note that there is a non-refundable 1.5% charge when you pay with a credit card.Please note that guests are required to present a valid credit card upon check in and a AUD 75 credit card pre-authorisation will be required to cover incidental items and any additional costs incurred. Cash is not acceptable as payment at this property. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.Please note that daily room cleaning is not included in the rate. Cleaning services can be purchased at any time during the stay. Guests will have the choice of cleaning service options, at an additional cost, upon check in at the hotel. For guests staying more than 8 nights, a full cleaning service will be provided free of charge in the middle of your stay. For guests staying more than 12 nights, a full cleaning service will be provided free of charge every 7 days.Please note that car parking is limited and must be booked in advance, charges apply. If you are arriving by car, please contact the hotel for more information, using the contact details found on the booking confirmation. Please note that this property cannot accommodate vehicles over 2.1 metres high, due to the height restrictions of the car park.