Please note the lifts at the James Cook Hotel Grand Chancellor will be renovated until late-2018. All floors are accessible by at least 1 lift but there may be delays at peak times.Please note that lift access to Lambton Quay is currently serviced by 1 elevator. All floors will be accessible, however there may be delays during peak times.Please note that there is a 1.64% charge when you pay with a Visa, Mastercard or JCB credit card.Please note that there is a 3.35% charge when you pay with an American Express credit card.Please note that there is a 3.0% charge when you pay with a Diners Club credit card.Please note that James Cook Hotel Grand Chancellor requires a credit card imprint or a NZD $100 per night cash/credit card deposit upon check in to cover any incidental charges. If using a debit card or cash, the total cost of the reservation is payable upon check in, plus the bond.Please note that non-refundable reservations will be charged at the time of booking. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.