Hotel Marlene

It was comfortable. The front desk guy took our suitcase up the stairs. That was very nice since we are older and don’t do stairs well. The family seating in dinning area was nice.

The elevator was not operating yet but told it was going to work soon.

Cosy hotel and SPA near Velka Rača. Very friendly and helpful stuff !!! They upgraded a room for us. Recommend 100%

Wery nice and friendly staff. Food in the restaurant was great and tasty. Hotel was clean. Ski and slide opportunities were reachable in a short car distance. The views on the surrounding nature were excellent. We needed to leave a day earlier than planned and booked for and the receptionist was very kind and understanding.

There area, where the hotel is located is not pedestrian friendly - you have to use the car/bus (if available) to get everywhere. The wellness area was nice and clean, but was on the smaller side.

Great staff, super clean and very nice rooms

It was very clean, very pleasant. The personnel was kind and helpful. The food was exceptional.

Beautiful nature, building is nicely renovated. The room was very nice, clean and comfortable. The saunas and whirlpool are great, I enjoyed the breakfast and any meal I had.

The restaurant staff ignored us when we came for dinner. It was Friday 7:30 and the hotel overview information said that it is possible to order up until 8. First, we sat behind a table like in any restaurant but the waitresses only looked at us from a bar and laughed. After 5 minutes I got up and ask about the food. They told me that the cook left and I can only eat what is prepared (buffet for 14 euros). After a complaint about a different information they asked a kitchen and I got (a very tasty) soup.

Very tastefully furnished hotel, especially the dining roomLarge spacious roomsSwimming pool, jacuzzi, a little smaller sauna world, but okGreat breakfast and dinner, great choice of foodVery nice staff at the reception and in the restaurantExcellent price/quality ratio

Wonderful stay! The staff was very accommodating, especially id like to praise the lady at the reception and gentleman working as a waiter in the restaurant. The bed was very comfortable and food was excellent. I appreciate the ambience of the hotel and very well kept surroundings.

The bathroom seemed a little dated and could use a renovation but on the other hand it was perfectly clean. The lighting at the pool was very harsh and I would much prefer a more ambient setup there.

Nice environment, the place was beautiful and clean, in the mountains, close to Dedovka ski resort.

The bar closed before 22:00, early checkout, the WiFi didn’t work properly and we couldn’t reach network for data either, no sheets for the spa, the toilet didn’t flush well, the staff were polite but had to wait a bit long to get noticed by them at the restaurant. The walls were thin, could hear conversations next door. No shampoo, lotion or tissues in the room. Minibar was empty and switched off. There was a lot of foam in the jacuzzi and our eyes started itching after a few minutes in there.

The hotel complex is on a quite location, next to the ski resort. The hotel decor is nice and modern, we visited during Christmas and the hotel was really charming. The rooms are spacious and clean. The TV has connection to Netflix. The hotel offers breakfast or half-board. I recommend taking the half- board as the options for both breakfast and dinner are really good. Fresh pastry, hot dishes for breakfast and a huge variety of typically slovak food for dinner. The Spa is free of charge for hotel guests, we visited between 17.30 and 19.00 when it was totally empty (as its the Slovak dinner time).

The only suggestion is to change or add more pillows. I needed to ask for an extra one, the hotel provided without problem.

Very nice hotel, helpful and friendly stuff. Excellent food.

Very small wellness - outside of season it is enough, but during the winter or summer no chance. Outside of winter you need a bike or car for making a trips since close to hotel is nothing.Real problem are rooms and walls between the rooms and cleanliness - blankets (sheets) had eyelash on the top and were not ironed; toilet's cleanliness was very poor, toilet bowl was dirty; I could hear everything what people in next room were saying with their TV program as well and it was not loud.

The breakfast was very good regarding its quantity as well as its quality.

Everything was very good, only the water in the swimming pool could be more warm.

Dinner, pool, sauna, staff

The place looks very lovely and is very close to the ski-ing resort. It has not a bad pool/ sauna/ jacuzzi. The breakfast is plentiful. The hotel is very warm.

Generally the hotel is quite good when speaking about rooms and other amenities, though it has a few issues. First of all it sometimes states that its a 3* hotel at others a 4* gets very confusing. The staff could be better trained. And if you don't speak only in Slovak it will be hard to understand hotel's menu's etc.

Very satisfied with the staff, quality of the services, cleanliness of the hotel, will definitely recommend it to our friends

Breakfast and dinner, room equipment

Wellness. The water in swimmig-pool was not too clear and the sauna door was demaged.

Flexibility of the Staff.

No drinks included at breakfast and dinner.

Beautiful hotel, tasty food

Exceptional

Exceptional