3.5-Star Hotel

Eterna Tulum

Calle Cobá Manzana 44 Lote Lote 001, La Veleta, Tulum, - Mexico
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Eterna Tulum
1/102
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$46
per night

3.5-Star Hotel

Eterna Tulum

Calle Cobá Manzana 44 Lote Lote 001, La Veleta, Tulum, - Mexico
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Top Amenities:

Adult OnlyFree Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleKitchen/KitchenetteHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.5

Good

Based on 345 reviews

Location Of Hotel

7.1

Hotel Cleanliness

8.2

Hotel Staff

8.3

Overall Quality

7.5

Show 2 Verified Reviews

About

Located in Tulum, 3.4 mi from Tulum Archaeological Site, Eterna Tulum features accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodations provides room service, a concierge service and organizing tours for guests. At the hotel, the rooms include a wardrobe. Rooms at Eterna Tulum include bed linen and towels. Tulum Bus station is 0.9 mi from the accommodations, while Bus station Tulum Ruins is 2.9 mi from the property. The nearest airport is Cozumel International, 50 mi from Eterna Tulum, and the property offers a paid airport shuttle service.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Important Info:

Please inform Eterna Tulum of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Located in Tulum, 3.4 mi from Tulum Archaeological Site, Eterna Tulum features accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodations provides room service, a concierge service and organizing tours for guests. At the hotel, the rooms include a wardrobe. At Eterna Tulum rooms include bed linen and towels. No breakfast Tulum Bus station is 0.9 mi from the accommodations, while Bus station Tulum Ruins is 2.9 mi from the property. The nearest airport is Cozumel International, 50 mi from Eterna Tulum, and the property offers a paid airport shuttle service. (NO RESTAURANT AT THE HOTEL)

Features & Amenities

Highlighted Amenities:

Adult Only
Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Adult only
Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Free Wi-Fi
Free parking
Indoor pool
Kitchen
Microwave
Non-smoking property
Outdoor pool
Professional cleaning services
Refrigerator
Wheelchair accessible

Guest Rating

7.5

Good

Based on 345 reviews

Location Of Hotel

7.1

Hotel Cleanliness

8.2

Hotel Staff

8.3

Overall Quality

7.5

Pros +

  • The check in desk was beautiful
  • Check in was quick and kind. Location; perfect. The staff super helpful and the room was amazing. Will always stay here again.

Cons -

  • We got to know the check in desk to intimately because no receptionist showed up even though we waited for over 45mins.

Business Traveler (16)

Solo Traveler (51)

Traveling as Couple (156)

Family with Young Children (15)

Group Traveler (38)

1.0
4/22/2025
The check in desk was beautiful
We got to know the check in desk to intimately because no receptionist showed up even though we waited for over 45mins.
10.0
4/7/2025
Check in was quick and kind. Location; perfect. The staff super helpful and the room was amazing. Will always stay here again.

Room Options

1/7

Standard Twin Room with 2 Queen Beds

410 sqft • 2 Queen

Air conditioningIndividual air conditioningKitchenwareMicrowave

Room Details and Photos

1/9

Swim-Up Junior Suite

593 sqft • 1 King

Air conditioningBlackout curtainsClosetClothes rack

Room Details and Photos

1/12

Deluxe Room

410 sqft • 1 Double

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

1/12

Studio Suite with Queen Bed

410 sqft • 1 Queen

Air conditioningBlackout curtainsClosetClothes rack

Room Details and Photos

1/7

Deluxe Double Room with Balcony

410 sqft • 2 Double

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

Location

Eterna Tulum

Calle Cobá Manzana 44 Lote Lote 001, La Veleta, Tulum,