4-Star Hotel

Phoenix Hotel Ha Long

9 Tien Ong, To 5, Khu 9a, P. Bai Chay, Tp. Ha Long, Quang Ninh, Vietnam , Ha Long, Hạ Long, - Vietnam
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Phoenix Hotel Ha Long
1/144
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$47
per night

4-Star Hotel

Phoenix Hotel Ha Long

9 Tien Ong, To 5, Khu 9a, P. Bai Chay, Tp. Ha Long, Quang Ninh, Vietnam , Ha Long, Hạ Long, - Vietnam
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesAirport ShuttleKitchen/KitchenetteRestaurantSpaNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

5.9

Based on 14 reviews

Location Of Hotel

6.1

Hotel Cleanliness

7

Hotel Staff

6.8

Overall Quality

5.9

Show 2 Verified Reviews

Experience an abundance of unparalleled facilities and features at Phoenix Hotel Ha Long. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Hạ Long becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage.In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the Phoenix Hotel Ha Long with convenient amenities like room service and daily housekeeping at your disposal.For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. For visitors wishing to smoke, designated smoking zones can be found.At Phoenix Hotel Ha Long, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.A few accommodations within Phoenix Hotel Ha Long offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences.

Check-in:

After 14:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Spa
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Family rooms
Free Wi-Fi
Free parking
Kid-friendly dining
Kitchen
Non-smoking property
Professional cleaning services
Refrigerator
Restaurant(s)
Shared kitchen
Spa services

Guest Rating

5.9

Based on 14 reviews

Location Of Hotel

6.1

Hotel Cleanliness

7

Hotel Staff

6.8

Overall Quality

5.9

Pros +

  • Many power outlets to charge our devices
  • The family running the hotel is friendly but were not able to provide sufficient service because they have limited understanding of English. The staff who communicated with me in English was not around.

Cons -

  • Room does not look like photos at all. The 3 triple bedroom was quite small. Reception does not seem helpful but guess can't expect much since this is just like a motel and can't expect much services.
  • 1. It is definately not a 4 star hotel as stated at Booking.com website....misleading. 2. Facilities stated in booking website was not provided in room....no wardrobe, no hangers, no kettle, no tea and coffee, tv not working. 3. A huge opening near to ceiling at top of wall in the bathroom. If a pervert was to climb up a ladder ....then he would see guest bathing and pooping. ( why is there an opening ???) 4. Shelves in room dirty...dead flies were stuck to the shelves

Business Traveler (1)

Solo Traveler (3)

Traveling as Couple (1)

Family with Young Children (2)

Group Traveler (3)

Total (14)

5.0
3/16/2024
Many power outlets to charge our devices
Room does not look like photos at all. The 3 triple bedroom was quite small. Reception does not seem helpful but guess can't expect much since this is just like a motel and can't expect much services.
4.0
3/7/2024
The family running the hotel is friendly but were not able to provide sufficient service because they have limited understanding of English. The staff who communicated with me in English was not around.
1. It is definately not a 4 star hotel as stated at Booking.com website....misleading. 2. Facilities stated in booking website was not provided in room....no wardrobe, no hangers, no kettle, no tea and coffee, tv not working. 3. A huge opening near to ceiling at top of wall in the bathroom. If a pervert was to climb up a ladder ....then he would see guest bathing and pooping. ( why is there an opening ???) 4. Shelves in room dirty...dead flies were stuck to the shelves

Room Options

1/9

Deluxe Double Room

302 sqft • 1 King

Additional toiletAir conditioningAir purifierAlarm clock

Room Details and Photos

1/6

Executive Room

410 sqft • 3 Single

Additional toiletAir conditioningAlarm clockBathrobe(s)

Room Details and Photos

1/18

Deluxe Twin Room A - Non-Smoking

302 sqft • 2 Double

Air conditioningAir purifierAlarm clockBathrobe(s)

Room Details and Photos

1/27

Junior Suite

302 sqft • 1 King and 2 Single and 1 Queen

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

1/9

Superior Twin Room - Non-Smoking, Special Offer

280 sqft • 2 Single

Air conditioningAir purifierAlarm clockBathrobe(s)

Room Details and Photos

1/5

Day Use - Double Room - Max 2 Hours Stay

280 sqft • 1 Queen or 2 Single

Air conditioningClosetClothes rackComplimentary coffee

Room Details and Photos

1/7

Junior Suite

366 sqft • 1 King or 2 Single

Air conditioningAir purifierAlarm clockBathrobe(s)

Room Details and Photos

1/22

Deluxe Queen Suite

560 sqft • 1 Double • 1 Double

Accessible by liftAdapterAir conditioningAlarm clock

Room Details and Photos

Location

Phoenix Hotel Ha Long

9 Tien Ong, To 5, Khu 9a, P. Bai Chay, Tp. Ha Long, Quang Ninh, Vietnam , Ha Long, Hạ Long,