Haile Resort Arbaminch

Staff are exceptional. They worked hard to resolve an issue I had with Ethiopian airlines and I can’t thank them enough. And you can’t beat the view

Restaurant service is slow, and could taste better (both the Ethiopian and non-Ethiopian options)

⭐⭐⭐⭐⭐My stay at Haile Hotel Arba Minch was absolutely exceptional. From the moment I arrived, the staff provided outstanding service—professional, warm, and genuinely attentive to every detail. Their hospitality truly sets this hotel apart.The facility is impeccably clean, modern, and beautifully maintained. Every space reflects a high standard of hygiene and care, which made the stay even more comfortable and relaxing.The location is breathtaking—situated on top of a mountain with stunning views of the surrounding forest. Waking up to fresh air and panoramic scenery was unforgettable and incredibly peaceful.Most of all, the comfort was unmatched. From the rooms to the common areas, everything is designed to help guests rest and recharge in total comfort.Haile Hotel Arba Minch exceeded all expectations. I highly recommend it to anyone looking for luxury, tranquility, and world-class service.

Staff is very attentive and helpful. Also great location and nice pool

Bed was a bit small and the hot water was not working

Great Staff, very friendly and polite. Special views and great food and drink.

It can get very busy, and it is hard to find staff when it is busy

The customer service. The staff is well trained. They smiled on every conversation

The elevator wasn't working during my stay

Real good service - friendly staff, good rooms and a great view

Not much - probably only some more Continental meal options. The Ethiopian cuisine is however good.

excellent breakfast , beautiful location and friendly staff

weak WIFI connection , poor house keeping ( had to reminded to clean up the room )

The staff was exceptional, specially lady called Meskerem who works as a chef went above and beyond to make sure our needs were met.The view is mesmerizing and relaxing.

Lovely location and comfortable rooms

The waiters in the restaurant seemed to try hard and were very sweet but the service was rather slow

The location, staff and food were the highlights of our stay.

Exceptional staff at the front desk, business office, housekeeping, and particularly the dining rooms. Beds were comfortable.

The staff was exceptionally knowledgeable and very welcoming. They went out of their way to ensure that we were taken care of. The ambience of the resort is quite breathtaking. The breakfast buffet was quite nice, but could have offered more English menu items. I would definitely recommend it for anyone visiting Arba Minche.

The only negative part of the stay was the WIFI. The wifi was absolutely horrible. It worked off and on during the day throughout the resort, and it never worked in the room. We had to use phone data or a portable myfi when in the room.

When we arrived, we were told that the booking they recieved didnt include lake view, however my booking disagreed. The staff were very customer friendly, and the next day when the lake view room was available, they switched us. The rooms had a great standard. Best placed Ive stayed in Ethiopia. The pool was great and clean.

There weren't any evening activites, like live music.

Fantastic views and wonderful service.

The staff were friendly, polite, and attentive but English was very limited so some things were difficult to communicate.

There is so much to like about this hotel. The setting, looking out to the forests, lakes and mountains is stunning. The service is first class with every member of staff eager to please. Mr Getasew was particularly impressive and ensured that our stay was as enjoyable as possible. There is a nice choice at breakfast. The rooms are comfortable and spotlessly clean. I would stress the importance of booking a lake view room as this is very much part of the experience with this hotel. Watching the sunrise from the balcony was a real highlight. I cannot recommend this hotel enough and would say that it is the must stay place in Arba Minch. For anyone interested in touring it is the perfect stay for a short break. Those people wishing for relaxation in a beautiful location could enjoy longer with the leisure facilities. A quality hotel in an area in which top accommodation is hard to find.

The communication via 'messages' on Booking.com was not up to the usual standard and needs tweaking.

The beautiful location and views, wildlife

The gymLimited activities Terrible internet

Breakfast was great! Treatment and care shown by staff was phenomenon!

It would have been nice if the hotel was closer to the lake, but overall everything was great!

The staff provided exceptional service, the entire experience was pleasant including food and facilities. It was amazing.

The pool was not working at the time, this was a bummer, the entire stay we ended up going for a swim at Paradise Lodge.

The views and food quality

The room without working phone to call reception

Loved the resort. Everyone was so nice and friendly. The rooms are super clean and the view from the resort is super gorgeous. And the food is so good!

The WiFi is bit spotty and slow but everything else great.