4-Star Hotel

Grand Hotel Ai Ser

Pozharskogo 1 , Bostandyk District, Almaty, - Kazakhstan
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Grand Hotel Ai Ser
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$64
per night

4-Star Hotel

Grand Hotel Ai Ser

Pozharskogo 1 , Bostandyk District, Almaty, - Kazakhstan
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Top Amenities:

Adult OnlyFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

5.7

Based on 637 reviews

Location Of Hotel

8.2

Hotel Cleanliness

6.1

Hotel Staff

6.2

Overall Quality

5.7

Show 2 Verified Reviews

Grand Hotel Ai Ser provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Shuttle offerings at the hotel enhance the ease of discovering Almaty.Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements. Traveling with minimal baggage is achievable at Grand Hotel Ai Ser, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones.Each accommodation at Grand Hotel Ai Ser is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience.At Grand Hotel Ai Ser, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of mini bar can be found. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at karaoke rooms and bar.Indulge in the numerous pursuits available at Grand Hotel Ai Ser. Make certain to allocate time for discovering the shoreline, easily reachable right from the hotel. Unwind after a long day by stopping by massage, hot tub, salon, steam room, spa and sauna to rejuvenate your senses.Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Check-in:

After 12:00

Check-out:

Before 12:00

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Highlighted Amenities:

Adult Only
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Adult only
Airport shuttle (charges may apply)
Couples only
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Indoor pool
Kid-friendly dining
Kids' pool
Pets allowed (charges may apply)
Restaurant(s)
Spa services
Spa/sauna

Guest Rating

5.7

Based on 637 reviews

Location Of Hotel

8.2

Hotel Cleanliness

6.1

Hotel Staff

6.2

Overall Quality

5.7

Pros +

  • The spa
  • The problem is that the hotel never cares that we booked through booking.com. they will not give me room on my booking. I don't know why

Cons -

  • The room wasn't clean by housekeeping. The recepcionist said he didn't have to call a taxi, as it was not his function
  • I booked this hotel, but the hotel staff refused to give me rooms, very very bad experience.

Business Traveler (217)

Solo Traveler (196)

Traveling as Couple (120)

Family with Young Children (161)

Family with Teens (1)

Senior Traveler (1)

Group Traveler (55)

Total (637)

3.0
10/2/2023
The spa
The room wasn't clean by housekeeping. The recepcionist said he didn't have to call a taxi, as it was not his function
1.0
10/1/2023
The problem is that the hotel never cares that we booked through booking.com. they will not give me room on my booking. I don't know why
I booked this hotel, but the hotel staff refused to give me rooms, very very bad experience.

Room Options

1/5

Suite

356 sqft • 1 Queen and 1 Sofabed

Air conditioningBalconyBathrobe(s)Carpeting

Room Details and Photos

1/5

Junior Suite

291 sqft • 1 • 1 Sofabed

Air conditioningBathrobe(s)CarpetingClothes rack

Room Details and Photos

1/4

Budget Double or Twin Room without Window

248 sqft • 2 Single

Bathrobe(s)Clothes rackCrib(s)Flat-screen TV

Room Details and Photos

Standard Suite

356 sqft • 1 Sofabed

Air conditioningBathrobe(s)CarpetingCloset

Room Details and Photos

1/5

Standard Double or Twin Room

248 sqft • 1 Queen or 2 Single

Air conditioningBalconyBath or ShowerBathrobe(s)

Room Details and Photos

Luxury with Breakfast

539 sqft • 1 King

Air conditioningClosetComplimentary drinking waterDaily housekeeping

Room Details and Photos

Standard Twin Room with one big bed or two separate beds

248 sqft • 1 Queen

Air conditioningBathrobe(s)CarpetingCloset

Room Details and Photos

Location

Grand Hotel Ai Ser

Pozharskogo 1 , Bostandyk District, Almaty,