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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
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Overall Quality
Show 2 Verified Reviews
Located in Kapchagay, Hotel Victoria offers 4-star accommodations with a seasonal outdoor swimming pool, a restaurant and a bar. Featuring room service, this property also provides guests with a casino. There is free private parking and the property provides paid airport shuttle service. At the hotel, each room comes with a closet. Complete with a private bathroom, guest rooms at Hotel Victoria are equipped with air conditioning, and selected rooms are equipped with a balcony. All rooms include a safety deposit box. The accommodation has a sun terrace. You can play table tennis at Hotel Victoria. Speaking both English and Russian, staff at the reception can help you plan your stay. Almaty International Airport is 39 miles away.
Check-in:
After 14:00
Check-out:
Before 00:00
Pets:
Pets are not allowed.
Important Info:
Please inform Hotel Victoria of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property. Please note that the total cost of the booking will be charged upon arrival.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The location and the cleanness, all features were good
- The room was clean, really big and the bed was also big. Good place to stay when you have to be here. The shower was the best we had this holiday, high mounted for big guys and a lot of water pressure on the stream. The room was clean we had a table, and seats and a balcony Not bad for this price!
Cons -
- The staff did not know English and not even try to translate
- There was only one complaint: We book hotels also based on Wifi so we can look up our next day. This hotel advertised with Wifi but there was no wifi. When complaining we got the password of the office. Still good hotel to stay. If you really want to improve, better coffee than instant is always good.
Business Traveler (8)
Solo Traveler (24)
Traveling as Couple (30)
Family with Young Children (26)
Family with Teens (1)
Senior Traveler (2)
Group Traveler (24)
Total (80)
Location
Hotel Victoria
Seifulina Street 12, Kapchagay,
Top Hotel Destinations
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- Hotel Victoria