4-Star Hotel

Mount Elgon Hotel & Spa

Plot 30 Masaba Road , Mbale, - Uganda
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Mount Elgon Hotel & Spa
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$128
per night

4-Star Hotel

Mount Elgon Hotel & Spa

Plot 30 Masaba Road , Mbale, - Uganda
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Top Amenities:

Health ServicesSwimming PoolSpa
Show All Amenities

Guest Rating

7.3

Good

Based on 13 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.1

Hotel Staff

8.5

Overall Quality

7.3

Show 3 Verified Reviews

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Mount Elgon Hotel & Spa. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms.Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Mount Elgon Hotel & Spa, a scrumptious, homemade breakfast kick-starts the day.Indulge in the numerous pursuits available at Mount Elgon Hotel & Spa. Treat and spoil yourself by stopping at massage, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool.At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.

Check-in:

After 14:00

Check-out:

Before 10:00

Highlighted Amenities:

Health Services
Swimming Pool
Spa

Amenities & Services:

Daily disinfection
Indoor pool
Spa services

Guest Rating

7.3

Good

Based on 13 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.1

Hotel Staff

8.5

Overall Quality

7.3

Pros +

  • Having stayed before I knew what I was getting and it lives up to expectations.
  • The staff are a delight; so friendly and helpful and the grounds are beautiful. We have stayed here several times over the years and feel it's a home from home
  • Its was at nice spot with brilliant view to a mountain ridge of Mount Elgon. Very quiet and very friendly staff.

Cons -

  • Whilst there was nothing wrong with the property, for the first time ever in more than ten years of using Booking.com they got the booking wrong. The hotel had no record of my booking and I arrived late at night and they were full. When I showed them the confirmation from Booking.com they went into something of a tailspin to try and sort something out. The only alternative was a hotel across the road that was nowhere near the same quality, but they said that I could return and have breakfast in the hotel and they would have a room available for me by mid-day. So not a great start to my visit, but according to the hotel this was a problem with the Booking.com system and not the hotel They then did their best to make my stay as enjoyable as possible.
  • The rooms could do with a refresh - lots of blistered paint everywhere - and the bar and dining room could do with an upgrade too.

Business Traveler (3)

Solo Traveler (2)

Traveling as Couple (3)

Family with Young Children (2)

Group Traveler (1)

Total (13)

5.0
5/15/2024
Having stayed before I knew what I was getting and it lives up to expectations.
Whilst there was nothing wrong with the property, for the first time ever in more than ten years of using Booking.com they got the booking wrong. The hotel had no record of my booking and I arrived late at night and they were full. When I showed them the confirmation from Booking.com they went into something of a tailspin to try and sort something out. The only alternative was a hotel across the road that was nowhere near the same quality, but they said that I could return and have breakfast in the hotel and they would have a room available for me by mid-day. So not a great start to my visit, but according to the hotel this was a problem with the Booking.com system and not the hotel They then did their best to make my stay as enjoyable as possible.
9.0
10/24/2023
The staff are a delight; so friendly and helpful and the grounds are beautiful. We have stayed here several times over the years and feel it's a home from home
The rooms could do with a refresh - lots of blistered paint everywhere - and the bar and dining room could do with an upgrade too.
8.0
9/24/2023
Its was at nice spot with brilliant view to a mountain ridge of Mount Elgon. Very quiet and very friendly staff.

Room Options

Executive Rooms

sqft • 1 King

Air conditioningCoffee/tea machineComplimentary drinking waterDesk

Room Details and Photos

Superior Room

sqft • 1 Double

Air conditioningCleaning productsClosetCoffee/tea machine

Room Details and Photos

Location

Mount Elgon Hotel & Spa

Plot 30 Masaba Road , Mbale,