3-Star Hotel

Kobe City Gardens Hotel

4-7-18 Aioi,, Kobe, - Japan
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Kobe City Gardens Hotel
1/76
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$32
per night

3-Star Hotel

Kobe City Gardens Hotel

4-7-18 Aioi,, Kobe, - Japan
View Map

Top Amenities:

Free Internet AccessHealth Services
Show All Amenities

Guest Rating

7

Good

Based on 499 reviews

Location Of Hotel

7.6

Hotel Cleanliness

7.3

Hotel Staff

7.9

Overall Quality

7

Show 1 Verified Reviews

About

Kobe City Gardens Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The hotel offers reception amenities including luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.The hotel's daily housekeeping ensures an excellent option for your stay.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at Kobe City Gardens Hotel have a separate living room incorporated into the room design.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator and a coffee or tea maker is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services

Amenities & Services:

Daily disinfection
Free Wi-Fi
Professional cleaning services

Guest Rating

7

Good

Based on 499 reviews

Location Of Hotel

7.6

Hotel Cleanliness

7.3

Hotel Staff

7.9

Overall Quality

7

Pros +

  • Good: its very close to the station Not good: in the first room I slept in, the mattress was so worn and old that I felt the springs in my back. So I moved to the other side, which was so hard that I woke up several times during the night and had pain in my lower back upon getting up. When I went to the reception to request a different room with above explanation, I was told all beds are the same, and the only option was a bigger room which I had to pay 2200 yen extra for. I understand that an upgrade requires more money, but the first room was not worth what Id paid and I feel I received insufficient compassion from the staff. Furthermore, the fridge was so strong that when I took out my food the next morning everything was frozen solid (even though Id put the strength of the fridge on 2 out of 7) and I had to throw everything away. Although I slept better in the second room (even though the mattress was still hard), this was not the experience I had hoped it would be.

Business Traveler (225)

Solo Traveler (326)

Traveling as Couple (202)

Family with Young Children (97)

Family with Teens (1)

Senior Traveler (11)

Group Traveler (109)

Total (499)

5.0
4/7/2025
Good: its very close to the station Not good: in the first room I slept in, the mattress was so worn and old that I felt the springs in my back. So I moved to the other side, which was so hard that I woke up several times during the night and had pain in my lower back upon getting up. When I went to the reception to request a different room with above explanation, I was told all beds are the same, and the only option was a bigger room which I had to pay 2200 yen extra for. I understand that an upgrade requires more money, but the first room was not worth what Id paid and I feel I received insufficient compassion from the staff. Furthermore, the fridge was so strong that when I took out my food the next morning everything was frozen solid (even though Id put the strength of the fridge on 2 out of 7) and I had to throw everything away. Although I slept better in the second room (even though the mattress was still hard), this was not the experience I had hoped it would be.

Room Options

1/7

sqft

Air conditioningCity viewDeskHair dryer

Room Details and Photos

1/3

Semi-Double Smoking

130 sqft • 1 Double

Air conditioningAir purifierAlarm clockBlackout curtains

Room Details and Photos

1/4

Triple Room - Non-Smoking

227 sqft • 2 Double and 1 Single

Air conditioningBlackout curtainsCarpetingCity view

Room Details and Photos

1/4

Twin Non Smoking

194 sqft • 2 Single

Air conditioningAir purifierAlarm clockBlackout curtains

Room Details and Photos

1/3

Single Non Smoking

130 sqft • 1 Single

Air conditioningAir purifierAlarm clockBlackout curtains

Room Details and Photos

1/7

Maisonette Room - Non-Smoking

646 sqft • 4 Double

Air conditioningFire extinguisherFlat-screen TVFree Wifi

Room Details and Photos

1/6

Twin Room with Extra Bed - Non-Smoking

223 sqft • 3 Single

Air conditioningAir purifierAlarm clockBath or Shower

Room Details and Photos

Location

Kobe City Gardens Hotel

4-7-18 Aioi,, Kobe,