5-Star Hotel

Grand Mercure Bengaluru at Gopalan Mall

Opp. Rmz Infinity Techpark, Swamy Vivekananda Road, Bangalore, - India
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Grand Mercure Bengaluru at Gopalan Mall
1/106
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$142
per night

5-Star Hotel

Grand Mercure Bengaluru at Gopalan Mall

Opp. Rmz Infinity Techpark, Swamy Vivekananda Road, Bangalore, - India
View Map

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.7

Very Good

Based on 709 reviews

Location Of Hotel

8.7

Hotel Cleanliness

9.1

Hotel Staff

9

Overall Quality

8.7

Show 1 Verified Reviews

About

Grand Mercure Bengaluru at Gopalan Mall offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi and car hire at the hotel ensure effortless exploration of Bangalore.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At Grand Mercure Bengaluru at Gopalan Mall, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Each morning at Grand Mercure Bengaluru at Gopalan Mall, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Enjoy an entertaining evening alongside your fellow travelers at hotel's very own bar and nightclub.Grand Mercure Bengaluru at Gopalan Mall provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at salon and spa for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information. br/ Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Accessible rooms through interior corridor available
Airport shuttle (charges may apply)
Books, DVDs, music for children
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Kid-friendly dining
Kids safety features
Kids' pool
Non-smoking property
Outdoor pool
Refrigerator
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

8.7

Very Good

Based on 709 reviews

Location Of Hotel

8.7

Hotel Cleanliness

9.1

Hotel Staff

9

Overall Quality

8.7

Pros +

  • I recently stayed at the Grand Mercure Gopalan Mall Bengaluru, and while the hotel was clean and the room itself was comfortable, the overall experience fell far short of expectations for a 5-star property.

Cons -

  • Staff were largely unresponsive to even basic room requests including repeated calls for essentials like toilet paper, which is simply unacceptable. Room service was also underwhelming, both in quality and responsiveness. The final frustration came during checkout, when the card payment authorisation taken at check-in failed to process properly, resulting in a double hold on funds on my card. This lack of professionalism at the front desk left a lasting poor impression. Overall, the stay felt more like a 3-star experience clean, but lacking in service, attention to detail, and basic hospitality.

Business Traveler (244)

Solo Traveler (204)

Traveling as Couple (214)

Family with Young Children (289)

Group Traveler (99)

5.0
4/21/2025
I recently stayed at the Grand Mercure Gopalan Mall Bengaluru, and while the hotel was clean and the room itself was comfortable, the overall experience fell far short of expectations for a 5-star property.
Staff were largely unresponsive to even basic room requests including repeated calls for essentials like toilet paper, which is simply unacceptable. Room service was also underwhelming, both in quality and responsiveness. The final frustration came during checkout, when the card payment authorisation taken at check-in failed to process properly, resulting in a double hold on funds on my card. This lack of professionalism at the front desk left a lasting poor impression. Overall, the stay felt more like a 3-star experience clean, but lacking in service, attention to detail, and basic hospitality.

Room Options

1/6

Executive Club Twin Room Non Smoking | Club Lounge Access

400 sqft • 2 Single

Accessible by liftAir conditioningAir purifierAlarm clock

Room Details and Photos

1/4

Two-Bedroom Suite

1196 sqft • 1 Double • 1 Double

Accessible by liftAdditional bathroomAdditional toiletAir conditioning

Room Details and Photos

1/7

Executive Room King

399 sqft • 1 King

Air conditioningAlarm clockBathrobe(s)Bathroom phone

Room Details and Photos

1/4

Staycation Package with Breakfast, Lunch or Dinner & 24 Hours Check-in & Check-out & 15% discount on Food & Soft Beverages

400 sqft • 1 Queen

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/4

Deluxe Room King Non Smoking | Hotel Credit INR 500

400 sqft • 1 Queen or 2 Single

Accessible by liftAccessible toiletAir conditioningAlarm clock

Room Details and Photos

1/4

Day use room for 6 hours (Anytime between 1100 hrs to 1800 hrs only for same day check-in/out)

400 sqft • 1 Double

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/13

Deluxe Suite - 2 Bedroom - Kitchenette - Large Living area

1196 sqft • 2 Single • 1 Double

Accessible by liftAdditional bathroomAdditional toiletAir conditioning

Room Details and Photos

1/12

Presidential Suite - 2 Bedroom - Kitchenette - Large Living area | Private Terrace (700 Sqft)

1960 sqft • 1 King • 1 King

Accessible by liftAdditional bathroomAdditional toiletAir conditioning

Room Details and Photos

1/7

Two Bedroom Suite with balcony

1196 sqft • 1 Double • 1 Double • 1 Sofabed

Accessible by liftAdditional bathroomAdditional toiletAir conditioning

Room Details and Photos

1/10

Executive Suite, 2 Bedroom

1185 sqft • 1 King • 2 Single • 1 Sofabed

Additional bathroomAdditional toiletAir conditioningAlarm clock

Room Details and Photos

Location

Grand Mercure Bengaluru at Gopalan Mall

Opp. Rmz Infinity Techpark, Swamy Vivekananda Road, Bangalore,