Original Sokos Hotel Vaakuna Hämeenlinna

Good location, excellent breakfast, clean room

All was ok

Great freshly renovated hotel by the water. Close to the city centre.

Breakfasts were great with excellent choice of hot and cold items. Those with special dietary requirements were catered for.

The staff made my birthday very special. Loved the variety at breakfast. Especially pleased they had Gluten Free and Dairy Free Options.

Good staff. Hotel room haf a nice suprice for the pet. I requested a queens bed and I also got it, so that was nice. Dinner from resturant was super good.

Overly priced. Not enough vegan options for non meat eaters. Bed felt crooked so the back and neck hurt after.

Very friendly and helpful staff, they gave us good tips about local area and made us traditional Finnish gins! The hotel is a stone's throw from the railway station but is very quiet. It has a beautiful location by the lake, a few minutes from town, and also right on the beautiful lakeside path. The hotel lent us free bikes which makes it very easy to cycle into town and along the lake side. The breakfast is really really good! Highly recommend this place.

Nothing comes to mind.

The front desk female employee informed me that the hotel was fully occupied & she had no rooms available I went to my car & made booking on line ten minnutes later I walk back into the hotel loby & showed the same employee my payed booking reservation she again told me that she has no room to give me , I have protested how can booking.com sell rooms in the property , when there are no rooms to sell after about ten minutes deliberations she instructed me to send her my booking confimatiom to the hotel property & provided me w. emailaddress I went back to my car & sent her the booking.com paid room reservation when I returnd to the hotel loby she told me aggain that she has no room for me at that point I didn't know how to deal w. my situation while remaining in the loby about five or less than ten minutes later other hotel employee aproched me & addressed me "Mr Vrabel come let me book you into your room" & so after about an hour I finnaly was provided my room This empolyee directed me to have breakfast in area of the hotel that had some food there in the morning but it appeared very scimpy so I took something , as I am eating it young man aproched my table & asked me If I was cominng for breakfast I replayd yes & so he informed me that the breakfast is served in diferent section of the hotel & what he showed me was respectable Scandinavian standard breakfast table OJ & still mineral water was missinng for my standard. for 190.00 Euros per night very overpriced logging good for corporate people who don't pay anything for it & don't care what it cost or what they get.From this experiance it shows that this company can employ people that can refuse custumers bringing practicaly free money to they doors leasure traveler needs to stay home & just send money!

I don't know I gues nothing

The breakfast was good, and the hotel is located near the city center at a lake.

It's a bit soulless and clinical. More suited for business travellers, weddings and receptions and such.

Great staff and the restaurant was very good.

Our bathroom had a wetbath, which I am not a fan of. I think our room was wheelchair friendly but we didn't need that so having the whole bathroom wet after a shower was not ideal.

amazing breakfast! fantastic location … beautiful walks around lake

The room was clean, spacious enough, and quiet. Pet friendliness exceeded my expectations

Staff lovely and really helpful. Excellent breakfast and lovely location.

Room very small given the price. Restaurant closed on day of arrival (Sunday). Very little storage space. Just hangers, no drawers or wardrobes for clothes.

very nice location - room was a good size and well maintained

nothing to dislike

I upgraded to a lake view room but was disappointed that it was no bigger although the view was good. Location was excellent as we arrived and left by train.

Felt it was overpriced. No restaurant available on Sunday when we arrived and the town centre did not provide many options apart from fast food outlets. Plug in sink didn’t close but was not remedied. Room was supposed to be cleaned on second day but was not.

nice staff and comfortable bed

breakfast wasn’t great

Great location. Was nice to be able to see the castle at sunset just across the water from the park next to the hotel. Restaurant on site is beautiful and breakfast had a little of everything.

The property was right on the lake and was beautiful. The receptionist could not have done enough for us and the room had the most wonderful view. We were given a key to open the fixed windows which was the icing on the cake.

The AC in the room didn’t seem very good but we were given a fan and that solved the problem.

Nice hotel nearby the river. Ideally situated to go for a walk or run. Nice restaurant within the hotel as well.

Staff great, room good, restaurant ?

Shower cabin didn't like. Water was all over batroom. Someting isnt wrigt with shower cabin.

Panorama, near the lake, museums,old town of HAMEENLINNA and the Castle! Breakfast was excellent! Waiting for a visit in the summertime ?

Little bit cold in the rooms also outside of this city! Roads where so bad condition!? By car it was IMPOSSIBLE to drive in the city area and on highways?!