Protea Hotel Walvis Bay Pelican Bay

Good location. Friendly staff. Nice and clean room.

The hotel is a little aged.

Location is great.

Rooms need some TLC and maintanence. Definately not worth the price. Early morning noise in the hotel, not sure was it the personel or guests.

The staff was perfect

It smells going to breakfast there’s a funny smell probably the carpets that are smelling plus in the rooms

Breakfast was great, location is brilliant and staff are super friendly

This is a delightful hotel with bedrooms overlooking the Lagoon and ground floor rooms with access to outside deck with views of the Lagoon. The bathroom was spacious with plenty of shelves & hooks to place your own toiletries. Breakfast was excellent and plentiful. The staff were very helpful and friendly. The hotel is situated a short distance from the waterfront with busy bars and restaurants.

The location its beatiful, the reception staff very friendly and warm

The kitchen staff was horrible no smile, not helpful, they just dont care its like you bothering them, i was left no attention no eggs, i didnt breakfast for the last 2 days

Good hotel, at a perfect location, very friendly and helpful staff, all very clean, thank you!

Front desk managers very helpfull. Nice sea views from all rooms. Good breakfast buffet.

Restaurant manager not willing to smile or to answer if you said good morning… Wondering if she is underpaid compared to her nice colleagues.

Disappointing

The hotel was poorly maintained. The shower leaking all over the bathroom floor. The walls were very thin. So you could easily hear the neighbor.

Great location close to pubs and restaurants. Very clean and helpful staff. Close to airport

The water pressure in the shower

Room 111. Mould and peeling paint in the bathroom. Rotting door frame. Litter outside the room and generally a filthy place

It was a standard hotel. Nothing bad about the property and had an amazing view with the palm trees. It’s also close to a lot of entertainment and restaurants

Could do with an upgrade. Tv was quite old, doors were hard to lock and shower is a bit outdated

The location of the property is not that bad even though there’s not much happening there

The property is old it needs a serious revamping,Hygiene is compromised, I didn’t like the room set up a door in between rooms no privacy, there were kids there making a lot of noise ,I am a fan of Protea hotels it was the first time I come across a dirty facility like that,the towels I couldn’t use them they are cream white ,house keeping needs training,they join two single beds but not aligned properly I did not sleep well at all.

The breakfast was good. location is perfect. The staff was friendly and helpful.

A pool facility would be nice. The shower spills a lot of water on the floor. The coffee served in the rooms could be better

Great location, friendly restaurant staff, the receptionist were helpful could be better. Excellent housekeeping - I left R300 tip, please make sure they receive their tip. Again restaurant staff were 5 star

Reception should keep same attitude even if you don’t use their people for sight seeing.

The View

the cleanliness standards were unacceptable. When we arrived, the room we were assigned was dirty, and the bathroom had a strong smell of urine. At breakfast, the area where we were seated was dirty, with stained carpets and chairs.

The location is good

The facilities are poor and not well maintained. One would say perhaps it deteriorating. The towels are too old, hard and dry. Our bathroom had a leak they couldn’t fix. The breakfast leaves a lot to be desired. The quality and variety could be improved. The WiFi was poor, inadequate tv channels. You should consider upgrading to smart TVs and perhaps invest in a swimming pool.

Good location for WB. Great view on the Pelican Bay.

Staff with low energy.

The food & location were great.

Property needs a revamp. Carpets in rooms need to be replaced.

Chefs too few at breakfast. Overwhelmed especially at eggs station. My aircon did not work and the problem wad not resolved for the full 3 days i was there.

Staff responsiveness can be improved. All rooms were twin yet i had specifief that 1 room should have a double or quee bed. Was only converted after i requested.