The Ben Sheann

Really enjoyed staying here, nice quite location. The gentleman who runs the place single handed is excellent and really looks after his guest. Dinner was great as was our breakfast. I look forward to staying here again.

No complaints

The location of the hotel is great. In the centre of the Strathyre, next to a village shop and scenic paths. Free parking plus free overflow parking with charging points for EV

Problems with electric supply. If you put a katle on most likely you will cause a blackout to entire building. Wifi is down very often. The village itself has very poor 4G coverage (O2 customer)

Guy was really nice got me in tea asked for breakfast was ok place clean bed comfy only thing needs a bit tlc he was there his self don’t know if more staff in the summer we were there out off season

Beautiful, clean room with a bath in the living room. Very grateful to the host for cooking us dinner, as we were told in the village pub that food was only available for residents, which was a blow!

Room was cold when we got there (it was freezing outside) but once we turned the radiator up it was fine.

The place is really well located with good sized rooms. Wifi was good, breakfast was great. Fully stocked bar, had a nice pint. The host found a place to store my bike securely overnight, and lent me a pump when I mentioned that mine was broken. I got upgraded to a bigger room for free which was a nice surprise. The room was clean and comfortable. Its an older style guesthouse that is a bit outdated, but its actually fine, and met my expectations. The host is socially awkward and doesn't have the social cues you might expect, but he went out of his way to help me when asked.

The upstairs fire door made a hilarious fart noise when closing.

Rear car park is a scrap yard full of abandoned cars and boats with only 2 spaces for guests. Not felt this short changed since that Willy Wonka experience I got tickets for.

It was an accessible stop off for an onward journey

Unwelcoming host and woke up to bugs in the bed and on the floor. When sharing our concerns, the host seemed uninterested and offered no apology.After the stay we received an email saying we hadn't showed up and may be charged a no show fee still TBC.

We should stay 2 night as we pay for for was so bad that we left after one day .

Was cold everywhere and smell in Bar was horrible Beer was old

Clean, quiet and comfortable

Nothing really

The location was good, the hotel has the potential to be great with a different approach to customer interactions. The room itself was a good size and the main bedroom area was nice enough although the bathroom seemed a bit manky.

The biggest issue with this hotel was the man checking us in. I think it would be a much more pleasant stay if he employed someone else for front of house interactions as my dealings with him left me feeling extremely uncomfortable (to the point I felt too uncomfortable to stay there!) It was a very cold and unwelcoming place. I'm not sure if there was some neurodivergence impacting his ability to interact with customers but there was a significant delay in responding, no welcome, no social pleasantries or picking up on social cues and his manner was very abrupt, almost as if we were an inconvenience. (He didn't say hello, welcome or anything just silently led us to the card machine and gestured for us to pay.) Because of his manner, it didn't feel like we could approach him to attempt to resolve any of the issues we had with the bathroom/ temperature/wifi etc. Tbh I couldn't get out of there quick enough! We didn't want to waste our time away, we made the decision to check out pretty much immediately which left us £99 out of pocket. I urge people to read trip advisor reviews for this place before booking it.

Good location for walking the Rob Roy Way. Quiet hotel with a bright and airy room.

The hotel was a bit understaffed I felt with the same person on reception, in the bar, cooking the everning meals and providing the breakfasts. There was a very long wait of nearly an hour between ordering food in the evening and it being served.

There unfortunately was nothing to like about the establishment.

The gentleman who showed us to our room was not very friendly he was very socially awkward, didn't seem to care about us or our booking! Room was not as booked, shown to a different room which was grubby, door to bathroom didn't close, no glasses in bathroom or anywhere to hang towels etc. it was not clean, floor dirty. Bedroom had serious issues, dirt on window frame, blind in the room was missing a chord so as to give any privacy, carpet dirty, door wedged open, cups were seriously lacking in cleanliness, plug extension was disgusting dirty posing serious health risk. Door to the room was not fitted properly you could see where it clearly did not connect with the frame. Absolutely appalling!!Outside was very rundown, garden as mentioned in details was non existing looked more like a scrap yard, building is in serious need of repairs and upgrades. When tried to speak to the gentleman he disappeared, switched lights out and wouldn't come to speak to us regarding our concerns. This establishment should not be still open for business and should not be listed on any site for booking. Recommend avoiding at all costs.In the end we could not stay there so left without a satisfactory resolution or response from staff. Pictures were taken to support the bedroom unfortunately there is not enough space to provide all taken! Overall would like a full refund from this establishment and would like some feedback regarding this establishment from Booking.com as to why it is still listed, it is a health hazard!!

Evening meal was good and excellent value for money, breakfast could have been a bit better but passable. Very nice location in the middle of the village

Front of house could have been better. Lack of staff meant service was a bit slow at times. The facilities are a bit tired but again what I would expect for price we paid.

This hotel is well situated in a lovely area. There is parking behind the hotel and another one free on the other side of the road. The owner was helpful and gave us some advice about monuments to visit in Stirling and a walk near the hotel. The room was okay (a bit old) but we slept well. The breakfast was good and well cooked by the owner.

Great location, nice breakfast, easy parking, helpful staff

Smaller bathroom

Good Location Room was spotless and bed was comfyEvening meal was good as was Breakfast Owner friendly and pleasant

Reception and Bar area maybe in need of an update

The location is beautiful, peaceful

The hotel was dirty and run down, need updating. Such a shame because it's a beautiful building in a great location I don't think the owner has his heart on it. I would only return if it was updated, maybe he needs a visit from the hotel inspector, Alex Polizzi, she would definitely sort it out for him and I hope the owner can get help and I can return

Booking.com would benefit from occasionally sending someone out to see for themselves some of the hotels advertised on their website. If they did this they would discover that this hotel is well below any star rating. Probably the worst place we have stayed since the Brentwood hotel in porthcawl. Do your customers a favour Booking.com and remove this place from your website

Everything

Location was beautiful close to walking trails and easy access to Callander. We were there for a competition and the owner opened breakfast early for us so that we could eat before swimming. Rooms were quiet and we slept well. The owner works hard doing everything from cooking to bar and checking in.

Lovely and quiet. Lovely cosy room. Proprietor looked after us all brilliantly. Breakfast lovely